Transforming the Way PSAPs Manage Communications
Public Safety Answering Points (PSAPs) require software-driven solutions that will empower their staff without burdening them with information overload. NG9-1-1 is a collaboration of services and multimedia sources which must be managed as a unified call flow, not as separate product silos within a PSAP.
NG911 delivers the most robust, resilient, scalable and secure communication for mission-critical environments
Atos offers an NG9-1-1 solution unlike any other industry provider, we offer:
Carrier-grade VoIP switch
Comes with an embedded ESRP
A native multimedia platform
For all types of communication – priority of 9-1-1 traffic regardless of call type (voice/data/text/video).
Turnkey provider
For full infrastructure migration that is carrier agnostic.
Cybersecurity expertise
For end-to-end threat mitigation and domain management.
Emergency Response Madrid
Making the City Safer
Global Emergency Management for rapid and effective response.
Emergency services receive many calls each day and lives depend on the speed and effectiveness of their response. Summa 112, the organization responsible for coordinating medical emergency services in the Madrid region, turned to Atos to integrate and improve its emergency management processes.