Atos Engaged Employee Experience
People. Places. Platforms
Today, Atos is creating the workplace of tomorrow.
We enable people’s satisfaction because we know that happy people make
successful businesses.
Powered by our digital solutions and specialist people skills, we unleash unparalleled performance, wherever your workplace is.
Liberating People Potential
Atos is focusing on 3 major areas:
People
Enable an outstanding people experience in a connected world. From baby boomers to Gen Z we align needs and expectations with our solutions unlocking their potential wherever they are.
Enable an outstanding people experience in a connected world
- Enhance people participation and performance
- Data driven and committed outcome-based approach
- Voice of the employee for real-time improvements
Places
At Atos, we see the office as a tool, and the technology opening-up the workplace. People now can prioritize their needs, performance and job fulfilment anywhere.
Creating the ability of people centric work from anywhere, at anytime
- Easy to understand and effective tools for collaboration
- Easy access to applications and resources while using easy to apply tools
- Up-to-date equipment, quick replacements, Rapid response support to minimize downtime
- Built-in-security against cyber-attacks for peace of mind
Platforms
Our cutting-edge technologies utilize automation to reduce mundane tasks and lower costs for businesses, while built-in flexibility and resilience enables maximum efficiencies.
Cutting-edge technology to unlock people experiences
- Utilizing automation to reduce mundane tasks and lower costs
- Built-in flexibility and resilience enable maximum efficiencies
- Data driven and modern technology for personalised experiences
- Proactive management enabling smarter working through AI
Employee experience matters
According to Gartner, 70% of business leaders agree that employee engagement is critical to achieving business results. That’s why employee experience is at the heart of Atos Digital Workplace Services. Fully engaged employees lead to improved customer satisfaction and better business outcomes.
70%
of business leaders agree that employee engagement is critical to achieving business results.
Why Atos Engaged Employee Experience
Hybrid working strategy
>50% workers say they would prefer to continue to work from home.
Source: Pew Research 2020
Employee engagement
Organizations in the top quartile of employee engagement show 23% higher profitability
Source: Gallup
Balance humans and technology
90% of C-suite executives believe their company pays attention to people’s needs when introducing new technology, but only about 53% of staff say the same.
Source: PWC
Voice of the employee
Organizations see 4.6 times increased engagement when employees feel they are being heard.
Source: inc.com
Atos Digital Workplace – Our capabilities
Digital Workplace Platforms
Set a new management style with BYOD and mobility
Device Subscription Service
IT Asset Management
Unified Endpoint and Application Management
Virtual Workplace
Intelligent Care Center
Help your employees to focus on the bottom line
Intelligent Care – Virtual Agent
Intelligent Care Local
Intelligent Care Online and Live
Mobile Support
Tech Bars
Lockers and vending
Engaged Employee Experience
Measure and improve your employee experience and workspace set-up
EX Advisory, EX Design,
EX Adoption
End User Computing Analytics
Digital Adoption Platform
Voice of the Employee
XLAs and Enhanced Analytics
Intelligent Collaboration
Empower your teams to work together in real-time and wherever they are
Smart offices
Google Workspace
M365 Collaboration
M365 Data Governance
Managed Meeting Rooms
Citizen Developer
Voice Integration
Accessibility
An inclusive end-user experience benefits all your employees
Accessibility Consulting
Accessibility Testing
Accessibility as a Service
AI-enabled & Decarbonized Workplace I Identity & Security
Atos is Leader in Digital Workplace Services for many years now
- 38 languages supported, capabilities in 115 countries
- 45 million resolved user tickets annually
- 4.3 million managed user devices worldwide
- c.11.000 staff working in Digital Workplace Operations
Leader
Magic Quadrant Workplace Services Europe & NAM
Leader
Workplace Services Global, Europe, NAM
Leader
Workplace Global
Star Performer
All 5 architypes! Workplace Global
Liberating People Potential with new ways of working
A different people approach
Traditional Ways of Working
Work/Life Balance
Employees as Assets
Extrinsic Motivation
Office Culture
Bottom-line Driven
Service Management
Functional and Disciplinary Managers
New Ways of Working
- Work/Life Integration
- Employees as Human beings
- Intrinsic Motivation
- Remote/hybrid Culture
- Purpose Driven
- Experience Management
- Emotionally and Intelligent Coaches
Traditional Ways of Working
New Ways of Working
Traditional Ways of Working
New Ways of Working
The digital component of most jobs grows. Good digital workplace strategies are needed to develop an engaging and intuitive work environment to boost digital dexterity.
80%
of employees say improving their digital dexterity will positively impact their career advancement.
The digital workplace comprises the entire portfolio of applications, devices, facilities, and enabling services that elevate digital dexterity and power new ways of working.
91%
of employees say that improving their digital dexterity improves their work effectiveness.
Designed and implemented in the right way, a digital workplace contributes to a positive employee experience, high engagement and improved performance.
90%
of employees say that intuitive and effective technology has a positive impact on their overall job satisfaction.
Our ecosystem of partners to simplify and enable the future of work
Related resources
Press Release
Atos positioned as a Leader in the Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services report
Atos announces that it has been positioned as a Leader by Gartner in its March 2023 Magic Quadrant for Outsourced Digital Workplace Services, based on its Completeness of Vision and Ability to Execute. This is the seventh consecutive year that Atos has been named a Leader in a Gartner Magic Quadrant report related to digital workplace services.
Press Release
Atos delivers Next-Generation Employee Experience for EY
Atos announces that it will provide a Next-Generation Global Employee Experience to EY, one of the largest global professional services organizations. The 7+ year contract will see Atos personalize and improve the IT experience for more than 300,000 EY people through its Proactive Experience Center, a team of dedicated experts, supported by advanced tooling and processes, driving towards the highest levels of proactive, pre-emptive and automated employee experience seen in the sector to date. This new contract reinforces Atos’ position as a leading enabler in the new frontier of work and employee experience.
Blog
Digital Vision for Engaged Employee Experience
Welcome to the Digital Vision for Engaged Employee Experience – Our exciting new approach to the next frontier of work. Our goal is to create a revolutionary new intersection between technology, people and things. Enabling every employee wherever they may be based, to benefit from a personalized way of working underpinned by innovative and holistic engaged employee experience technologies.
Infographic
Engaged Employee Experience
Organizations that create high levels of employee engagement typically outperform others across all metrics: profitability, sales, productivity, and customer satisfaction. They also tend to do so with fewer incidents, less absenteeism and lower employee turnover. Focusing on improving employee engagement can be crucial in maintaining an edge in a rapidly changing market.
Infographic
A day in the life of a knowledge worker
Follow Anna, a consultant in a large multi-national technology company, as she navigates her way through a regular day in a hybrid work environment. This infographic provides more detail on how she tackles her workload, from internal meetings to client meetings, as well as stays on top of her mental health and wellbeing with scheduled breaks and downtime, all the while enabled and supported by the right tools and apps that allow her to focus on her core skills and performance. With Engaged Employee Experience from Atos, where balancing humans and technology is at the heart of our approach.
Blog
Tapping into human ingenuity: How employees use remote work to do their jobs better
Human beings are incredibly creative and resourceful. During the COVID-19 crisis, we adapted to a situation most of us had never even imagined. Companies adapted, too, shifting to a cloud- and internet-based infrastructure that enabled employees to work remotely. Now, organizations should look at what their talented employees did with that freedom and those tools, identify the successes, and then adopt those use cases throughout their operation.
Employee Experience in specific industries
Public Sector
Resources and Services (Energy, Utilities, Transport, Retail, and Hospitality)
Our experts
Mélanie de Vigan
Head of Growth & Strategy for Digital Workplace
Mike McGarvey
Global VP and Digital Workplace CTO