Q: Can I bring my existing (Google Workspace / Circuit) licences into this offering?
A: If you are already a Google Workspace or Circuit customer, but want to upgrade to our managed workplace offering, we can integrate your existing licences into the price. Please contact us to prepare a special quote.
Q: What is the normal timeline for the Google Workspace setup service?
A: The setup service consists of 10 workshop topics that result in a High Level Design (HLD) document and a Low Level Design (LLD) document. After approval of those documents the configuration is finalised and the service is integrated in the current IT landscape via change request to the current IT team. This process depends on the complexity of your current environment.
Q: Do you offer this also for Office 365?
A: As a leader in the Digital Workplace market Atos provided several ‘as-a-Services’ offerings. Device subscription services, Microsoft based solutions, Office 365, WorkplaceOne, Citrix solutions are examples of the Atos Digital Workplace services. See https://atos.net/atos-digital-workplace for generic overview of Atos Digital Workplace and https://atos.net/en-na/lp/workplace-mob
Q: What is the SLA? What are the Terms-of-Services?
A: As the offering consists of a complete package, covering hardware devices, software licences and Atos services, the ToS is a combination of the individual parts. As part of the ordering form you will find the links to the relevant documents.
Q: Are you a Google partner?
A: Atos is a global premium partner of Google Cloud (which includes GCP and Google Workplace). In 2019, Atos won the breakthrough award and in 2020 Service partner of the year for both NAO and EMEA. Read more about the partnership.