Services
Our capabilities
Wherever you are on your digital journey, we help you optimise, secure, and modernize core systems. From enhancing employee and customer experiences to leveraging AI, automation, and cloud, we drive efficiency, innovation, and growth—empowering National Grid to navigate the future with confidence.
Leading Employee Experience
Transforming Employee Experience Through Digital Innovation and Automation
Leverage human-centric design and an agile implementation approach to create seamless employee workflows throughout the entire employee career lifecycle. Implement real end-to-end process automation across the enterprise, improving employee experience in moments that matter to employees during their careers.
- Field Force Management
- Next Gen Service Desk
- Physical to Virtual Workplace
- Enterprise Content Management
- Backoffice Process Automation
- Employee benefits
Evolving Customer Experience
Enhancing Customer Experience with Persona-Driven Insights and Innovation
Craft persona-driven products and services that elevate customer engagement and satisfaction. Leverage advanced analytics, optimise customer journeys, and enhance reporting to deliver actionable insights, improving safety, financial performance, and customer-centric innovation across every touchpoint.
- Customer Analytics for additional Services
- Customer Journey Optimisation
- Financial Data Reporting & Analytics
- Health & Safety Analytics
Digital, Data & Technology
Driving Excellence with AI-Powered Digital and Data Solutions
Accelerate innovation with full-stack development, AI-driven insights, and integrated data foundations. Ensure data quality, streamline management, and build scalable pipelines that transform raw data into actionable intelligence, empowering digital services through the Digital Services Framework for seamless operations and growth.
- Full Stack Development
- Gen/AI Data & Analytics
- Data Quality & Management
- Integrated Data Foundations
- Storage & Data Management
- Data Pipelines
Network & Security
Securing Networks and Optimizing Digital Asset Management for Remote Operations
Empowering organisations with advanced solutions for securing networks and managing digital assets across remote operations. From smart metering and energy efficiency to streamlined asset project delivery, we ensure efficient and sustainable management. With cutting-edge cybersecurity, Atos safeguards critical systems, enabling businesses to operate securely and efficiently in distributed environments.
- Smart Metering
- Asset Energy Efficiency
- Asset Project Delivery
- Cyber Security
Cloud, DCH & Mainframes
Seamless Cloud, DCH, and Mainframe Solutions for Modern Enterprises
We deliver a secure digital infrastructure from edge to data center to cloud. Our experts design, build, and manage hybrid environments, integrating AI, machine learning, and legacy systems to reduce complexity and align IT performance with business outcomes.
- Next Generation Software Lifecycle Management
- Modernize Legacy Systems
- Hybrid Cloud Solutions
- Datacentre Cloud Transformation
- Modern Mainframe