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Sustainable performance

Creating sustainable solutions and driving growth

“CSR is now a major driver of business growth, differentiating Atos with our customers, our employees and our investors.”


Alexandra Knupe

Global Head, Corporate Social Responsibility, Atos

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Integrated thinking

Atos has maintained a consistent approach to methodology to ensure a transparent and credible reporting environment that enables us to articulate our strategy, drive performance and maintain a dialog with our stakeholders to meet their expectations.

This Integrated Report has been produced in accordance with the Global Reporting Initiative (GRI) Standards Comprehensive option and is in line with our Universal Registration Document. The overall process and reports have been assured by an external auditor.

Download GRI Standards Content Index

Managing risks, seizing opportunities

Atos operates in a fast-changing world in which it needs to assess and manage a series of financial and extra-financial risks, that may impact its business, finances, reputation and growth prospects.

Each year we review the enterprise risks including extra-financial risks, faced by our company. Those are then continuously followed and monitored. These extra-financial risks are in the four priority areas identified by our corporate social responsibility program: People, Business & Innovation, Ethics & Governance and Environment. We carry out a mapping exercise which enables us to select and rank the most material risks. The magnitude of these risks varies in terms of impact on Atos business or results and/or likelihood of occurrence.

Download risks & opportunities

2020 started in a highly challenging and uncertain context with the Covid-19 pandemic situation. The risk profile should be adapted, emphasizing employees’ health and well-being as well as economic disruption.

The following chart illustrates the extra-financial risks we identified in 2019, updated due to Covid-19 impacts that could adversely affect the achievement of our goals to create value as well as the potential opportunities for Atos and our clients to balance those risks. It also maps the link between these risks and opportunities and the UN Sustainable Development Goals that Atos supports through its actions and solutions.

Understanding the expectations of our stakeholders

Atos bases its approach to corporate responsibility on a materiality analysis which considers its business activities and the expectations of its stakeholders. This analysis enables us to combine financial and nonfinancial considerations and to prioritize our actions. It allows Atos to focus on those issues that are truly critical in order to achieve the organization’s goals, secure its business model and manage its impact on society.

Atos materiality matrix

Key performance indicators

The following tables set out the main Key Performance Indicators (KPIs)
relating to Atos’ corporate responsibility performance in 2019 linked
to its four challenges. The complete set of KPIs is contained
in the Universal Registration Document.

Sustainable performance

Increasing our focus on digital skills

As a multinational technology company with a workforce of close to 110,000 people, it is Atos’ responsibility to help its employees develop the digital skills they need to advance in today’s data-driven economy.

Steering our clients to a sustainable future

Creating value for our clients with innovative, sustainable business solutions lies at the heart of the Atos business model.

Leading the way in ethics and compliance

As a major global provider of digital transformation solutions, Atos complies with increasingly stringent regulations governing fields such as anti-corruption, trade regulations and export controls, competition, human rights and anti-money laundering.

Advancing our green ambitions

Our raison d’être at Atos, which includes the objective ‘to live, work and develop sustainably, in a safe and secure information space’, is threatened by the climate crisis.