Financial highlights
Acceleration and an industry approach
After a year of strong commercial activity Atos completed 2019 with organic revenue growth of 2.2% in the fourth quarter, led by an acceleration of our performance in Cloud, Big Data and Cybersecurity.
Over the course of the year, our ability to drive our clients’ enterprise-wide and end-to-end digital transformation generated significant new contracts across our business units and divisions. Order entry reached €12.2 billion, representing a book-to-bill ratio of 106%. During the fourth quarter, the book-to-bill ratio reached 121%.
We also improved our operational profitability in 2019 and delivered free cash flow exceeding 600 million euros. The operating margin was € 1,190 million, representing 10.3% of revenue, compared to 9.8% in 2018 at constant scope and exchange rates. Each division contributed to the increase in profitability, with Infrastructure & Data Management benefitting from automation and the RACE program, Business & Platform Solutions from the cost synergies with Syntel, and Big Data & Cybersecurity from doubledigit topline growth.
With the acquisition of Syntel and the disengagement from Worldline, Atos has successfully begun to reposition itself as a pure digital player. To serve our customers even more effectively, we are now moving towards an industry-led organization, reshaping our portfolio of offerings and reinforcing our go-to-market approach.
* at constant scope and exchange rates
* at constant scope and exchange rates
* excluding € 37 million of one-off items related to Optional Exchangeable Bonds
* including 11,474 Worldline staff as of December 31, 2018
Financial performance
“Driven by our expertise in technologies such as hybrid cloud, Big Data and cybersecurity, organic growth exceeded 2% in the fourth quarter. Our leadership in sustainability is generating new business opportunities for us and is ensuring the responsible digital transformation of our clients.”
Uwe Stelter
Chief Financial Officer, Atos
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Measuring our integrated performance
At a time when investors and stakeholders are increasing their focus on companies’ environmental and social performance, Atos outperformed in all areas in 2019 and confirmed its position as a global leader in corporate social responsibility. By integrating social, ethical and environmental dimensions into our strategy and the design of our digital solutions, we are playing a major role in shaping a more sustainable future for the information society, in line with the mission of our raison d’être.
Finance
KPI | Organic growth revenue | Operating margin rate | Free cash flow |
2017 | +2.3% | 10.2% | 0.7bn |
2018 | +1.2% | 10.3% | 0.7bn |
2019 | +1.4% | 10.3% | 0.6bn |
2021 | As the three-year plan presented at the Investor Day held on January 30, 2019 and covering the period 2019-2021 was pre Covid-19 effect, the Group suspends its targets for 2021, the last year of the three-year plan. The Group will present its vision as well as its mid-term targets at the 2020 Analyst Day. |
People
KPI | To increase the Atos Great Place to Work Trust Index© reflecting employees satisfaction |
2017 | 54% |
2018 | 57% |
2019 | 59% |
2021 | to Top10% Industry Benchmark based on the number of countries recognized as a Great Place to Work® |
Business & Innovation
KPI | To increase the % of the Net Promoter Score for all our clients |
2017 | 48%(1) |
2018 | 48% |
2019 | 59% |
2021 | 50%(2) |
Ethics & Governance
KPI | To increse the % of employees trained on the Code of Ethics | To increase the % of total spend assessed by supplier sustainability rating agency EcoVadis |
2017 | 91% | 54% |
2018 | 92% | 55% |
2019 | 95% | 56% |
2021 | 100% | 70% |
Environment
KPI | To reduce CO2 emissions by revenue (tCO2 per €Million) |
2017 | 24.9(3) |
2018 | 22.5(3) |
2019 | 21(3) |
2021 | –7 to –20%(4) |
(1) NPS for top clients including Worldline
(2) above 50% for larger client scope
(3) Global GHG emissions (tCO2e) after uplifting to 100% and rebaselining taking into account acquisitions and divestitures
(4) 2016 baseline
Sustainable performance
Increasing our focus on digital skills
As a multinational technology company with a workforce of close to 110,000 people, it is Atos’ responsibility to help its employees develop the digital skills they need to advance in today’s data-driven economy.
Steering our clients to a sustainable future
Creating value for our clients with innovative, sustainable business solutions lies at the heart of the Atos business model.
Leading the way in ethics and compliance
As a major global provider of digital transformation solutions, Atos complies with increasingly stringent regulations governing fields such as anti-corruption, trade regulations and export controls, competition, human rights and anti-money laundering.
Advancing our green ambitions
Our sense of purpose at Atos, which includes the objective ‘to grow and prosper in a safe, secure and sustainable environment’, is threatened by the climate crisis.