Financial highlights
Acceleration and an industry approach
After a year of strong commercial activity Atos completed 2019 with organic revenue growth of 2.2% in the fourth quarter, led by an acceleration of our performance in Cloud, Big Data and Cybersecurity.
Over the course of the year, our ability to drive our clients’ enterprise-wide and end-to-end digital transformation generated significant new contracts across our business units and divisions. Order entry reached €12.2 billion, representing a book-to-bill ratio of 106%. During the fourth quarter, the book-to-bill ratio reached 121%.
We also improved our operational profitability in 2019 and delivered free cash flow exceeding 600 million euros. The operating margin was € 1,190 million, representing 10.3% of revenue, compared to 9.8% in 2018 at constant scope and exchange rates. Each division contributed to the increase in profitability, with Infrastructure & Data Management benefitting from automation and the RACE program, Business & Platform Solutions from the cost synergies with Syntel, and Big Data & Cybersecurity from doubledigit topline growth.
With the acquisition of Syntel and the disengagement from Worldline, Atos has successfully begun to reposition itself as a pure digital player. To serve our customers even more effectively, we are now moving towards an industry-led organization, reshaping our portfolio of offerings and reinforcing our go-to-market approach.
* at constant scope and exchange rates
* at constant scope and exchange rates
* excluding € 37 million of one-off items related to Optional Exchangeable Bonds
* including 11,474 Worldline staff as of December 31, 2018
Financial performance
“Driven by our expertise in technologies such as hybrid cloud, Big Data and cybersecurity, organic growth exceeded 2% in the fourth quarter. Our leadership in sustainability is generating new business opportunities for us and is ensuring the responsible digital transformation of our clients.”
Uwe Stelter
Chief Financial Officer, Atos
Measuring our integrated performance
At a time when investors and stakeholders are increasing their focus on companies’ environmental and social performance, Atos outperformed in all areas in 2019 and confirmed its position as a global leader in corporate social responsibility. By integrating social, ethical and environmental dimensions into our strategy and the design of our digital solutions, we are playing a major role in shaping a more sustainable future for the information society, in line with the mission of our raison d’être.
Finance
| KPI | Organic growth revenue | Operating margin rate | Free cash flow |
| 2017 | +2.3% | 10.2% | 0.7bn |
| 2018 | +1.2% | 10.3% | 0.7bn |
| 2019 | +1.4% | 10.3% | 0.6bn |
| 2021 | As the three-year plan presented at the Investor Day held on January 30, 2019 and covering the period 2019-2021 was pre Covid-19 effect, the Group suspends its targets for 2021, the last year of the three-year plan. The Group will present its vision as well as its mid-term targets at the 2020 Analyst Day. | ||
People
| KPI | To increase the Atos Great Place to Work Trust Index© reflecting employees satisfaction |
| 2017 | 54% |
| 2018 | 57% |
| 2019 | 59% |
| 2021 | to Top10% Industry Benchmark based on the number of countries recognized as a Great Place to Work® |
Business & Innovation
| KPI | To increase the % of the Net Promoter Score for all our clients |
| 2017 | 48%(1) |
| 2018 | 48% |
| 2019 | 59% |
| 2021 | 50%(2) |
Ethics & Governance
| KPI | To increse the % of employees trained on the Code of Ethics | To increase the % of total spend assessed by supplier sustainability rating agency EcoVadis |
| 2017 | 91% | 54% |
| 2018 | 92% | 55% |
| 2019 | 95% | 56% |
| 2021 | 100% | 70% |
Environment
| KPI | To reduce CO2 emissions by revenue (tCO2 per €Million) |
| 2017 | 24.9(3) |
| 2018 | 22.5(3) |
| 2019 | 21(3) |
| 2021 | –7 to –20%(4) |
(1) NPS for top clients including Worldline
(2) above 50% for larger client scope
(3) Global GHG emissions (tCO2e) after uplifting to 100% and rebaselining taking into account acquisitions and divestitures
(4) 2016 baseline
Sustainable performance
Increasing our focus on digital skills
As a multinational technology company with a workforce of close to 110,000 people, it is Atos’ responsibility to help its employees develop the digital skills they need to advance in today’s data-driven economy.
Steering our clients to a sustainable future
Creating value for our clients with innovative, sustainable business solutions lies at the heart of the Atos business model.
Leading the way in ethics and compliance
As a major global provider of digital transformation solutions, Atos complies with increasingly stringent regulations governing fields such as anti-corruption, trade regulations and export controls, competition, human rights and anti-money laundering.
Advancing our green ambitions
Our sense of purpose at Atos, which includes the objective ‘to grow and prosper in a safe, secure and sustainable environment’, is threatened by the climate crisis.