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The future of healthcare

The smart digital hospital


Table of Contents

As healthcare delivery is going digital first – we need to ensure this extends to that the way in which Providers and Payers engage with each other and also their patients and members. With a digital first ethos all parties want to engage in a stress free and frictionless manner similar to or the same as they have always engaged despite the focus on reducing hospital admissions by delivering care within the community or remotely.

The digital front door concept is part of the overall digital smart hospital framework and something that all healthcare providers can enable irrespective of whether they have an old campus estate and infrastructure or a modern one. The benefits include improved staff and patient satisfaction, improved estate utilization, reduced cost and a significantly contribution to achieving decarbonization goals.

In addition for the Payer it will reduce costs through automation, enable your members to quickly and easily interact with you over their plan and care.

The frustration and stress caused to patients when their records are late in being updated or follow up appointments have to be chased up can create problems with patient provider relationships or even jeopardize a patient’s health. With resources under increasing pressure, manual processes and communications are becoming increasingly challenging especially when combined with the introduction of new systems and services such as telemedicine.

Our solutions can assist in eliminating many of these risks through the automation of communications enabling appointments to be created, sending letters and reminders, pre-appointment questionnaires through email and SMS. Patients are able to select their preferred method of communication, proving a level of personalization and inclusivity.

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Our virtual consultation and remote monitoring platform uses a smartphone patient App to collect vital health data, which is then presented to clinical teams on a dashboard that automatically flags deteriorating patients and enables simple review / triage and video consultations.

Watch the video that shows how Atos and its partner Huma are working together to enable better outcomes and move from reactive to proactive care

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Often patients need access to information and advice, and it can be difficult to know who to call or even is there someone available to speak to.

Our virtual assistant is a foundational technology that can be customized based on your patient communication strategy. For example, the solution can be customized to direct users towards your organization-specific endpoints, such as:

  • Appointment e-scheduling
  • Real-time chat consultations and access to advice
  • Teleheath/virtual visits with healthcare professionals
  • Educational materials

The solution also integrates with communication channels such as Skype, email messaging and IVR, using AI to send text alerts or call patients with appointment reminders and is available for patients 24/7.

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A patient waiting to see a doctor or medical team in a traditional waiting room can be both stressful especially if the appointment is running late. Add to this the risk of exposure to bacteria and other infections, which can be especially dangerous to vulnerable patients.

Our virtual wating room solutions, provide patients with the ability to check into their appointment and get updates via their mobile phone regarding the status of their appointment removing the stress and allowing patients to arrive just in time to see their doctor.

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Access to the healthcare provider covers various aspects, including physical or remote access. It also looks at the patient's and their carer's different needs when they visit a hospital.

Our solutions and services enable the healthcare provider to support a raft of access challenges from those who have long term mobility issues through to supporting a carer who may have a broken arm but accompanying the patent with that long term disability – or the parent with a baby in their arms and a very young child at their side.

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Throughout the episodes of care, communication between the patient, the healthcare providers and the payers needs to be seamless and as simple as possible. Ensuring that the patient can communicate with their Provider or Payer through the channel most appropriate to them at that moment in time.

Whether it be for booking / amending an appointment, as query on an invoice, a remote consultation our solutions enable your organization to collaborate with your patients and their carers and for Payers to work more closely with both their members and their Provider(s).

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Navigating through a large and complex healthcare facility to an appointment can be stressful and often increase anxiety.

Our solutions provide patients and visitors with useful information delivered to their mobile devices on the best route through the hospital to their destination. It provides location information as well as providing points of interest such as the café or shop along the way. All of this reduces anxiety and helps people to get to their appointment on time.

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Intelligent bedside terminals improve patient experience, save the hospital carers valuable time, and improve ward productivity.

From delivery of paid or unpaid entertainment through your preferred media vendor, interactive room controls to reduce burden on nursing staff having to attend a patient for a non-clinical function, interactive menus that allow patients to select their next meal from a choice based on their health and known conditions.

Enable the delivery of virtualised clinical ward rounds where the clinician does not have to have a physical interaction with the patient, and access to patient records to update the electronic notes at the point of care leveraging a secure locality based access to reduce seconds of administrative access at each bedside.

Watch the video that shows how Atos helped implement a bedside terminal that improved patient experience and freed up time for the medical staff

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Today being climate aware and seen to reduce your carbon footprint is important to both your clients and your employees. What we also have identified is that those organization on an active strategic decarbonization journey are also achieving significant efficiency improvements and cost savings.

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Climate change is both a threat and an opportunity for already overstretched healthcare systems. By adopting a holistic and responsible approach to health management, by reducing emissions, and protecting individuals’ health before they even need care, the whole of society will benefit.

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Organizations are having to play their part in fighting climate change, partner with Atos on a Digital Decarbonization Assessment (DDA) to enable your organization to demonstrate its intent and progress.

The DDA is a 6-8-week study of your current maturity, IT carbon emissions, organizational ambition and carbon-reduction actions to show you how and where to effectively move forward on decarbonization.

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In certified carbon offsetting projects while you transition to net zero allows you to address all the carbon you haven’t yet reduced from your operations. Carbon offsetting plays a crucial role in contributing to net zero goals in two ways:

  • By financing the reduction of GHG emissions
  • By strengthening natural or technological carbon-capturing mechanisms or carbon sinks

Read our carbon Offsetting document

Read how UK’s first carbon positive builder

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Industries have historically been heavily dependent on fossil fuels across the product and service lifecycle. Conversely, decarbonizing product development, production and service processes can lead to higher costs. Some of the key measures to accomplish decarbonization are efficiency improvements, energy optimization or the use of renewable energy sources, changes in demand by increasing reuse, and recycling, modifying drug production process and carbon capture and smart storage or usage.

The digital twin captures a 360-degree data view of a physical asset, incorporating field OT data, service life data, enterprise data and expert knowledge of service engineers or operators. Contextualizing this data creates a decision support system that is not limited to switching on or off industrial systems to optimize energy and drive decarbonization.

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Buying new laptops has a bigger footprint than you think.

From the amount of resources used to CO2 produced, it's staggering how much of an impact buying laptops has on the earth. This multiplies when you're a medium or large business that procures thousands of laptops for your employees.

The sustainable alternative to new is remanufactured laptops.

Read how Atos partnership with Circular computing can enable your organization to reach its decarbonization IT goals.

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Smart digital buildings ensure that the building operates and functions in a manner that compliments how the operational and clinical staff work. From smart room management systems controlled via a patient interface to one that places the room and nearby infrastructure that automatically are in total synchronization with the crash team when a crash call is triggered.

Smart buildings are not just the domain of new builds, but many aspects of the smart building can be incorporated with you existing estates helping all healthcare organizations to enable more time to care, increased efficiency, reduce Carbon emissions and improve the patient experience.

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Transforming care delivery from physical to digital? Atos is here to help. We have a wide range of digital care solutions including remote patient monitoring (RPM), e-consultation and virtual care solutions that can be rapidly introduced into any healthcare setting. We have many years experience of integrating new and legacy systems, backed up by leading secure artificial intelligent (AI), analytics and machines learning (ML) services.

From Telehealth and Remote Patient Monitoring solution to enhanced data Analytics and AI click here to see how Digital Diagnostics and monitoring solutios can enable a better exeperience while reducing overall costs of care delivery.

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The Command Control Centre will monitor and manage the capacity, admissions and discharge for the organization. This can deliver a faster and more efficient use of all services (frontline and back office) and enable better allocation of resources. As modern healthcare evolves, care delivery will become more remote, with hospitals needing to discharge patients from beds as soon as possible but not discharge from care, facility and support functions will need to work in harmony with that care delivery, and through the use of AI critical incidents can predicted and managed to ensure they have the lowest impact possible.

But a extending the use of a command center in the care world has always been the domain of Intensive Care and similar units until now. With technology as an enabler the command center can support care provision in the home through the use of IOT devices. Monitoring patients remotely to release bed occupancy earlier than traditional length of stay, patient wellness and activity to allow them to live in their own home not in care and more. The command center becomes the way in which providers can monitor all related care irrespective of whether it is on or off campus.

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Smart digital hospitals are all about a digital first approach to healthcare and that delivery of healthcare services to its patients. Through the use of IOT closely aligned and integrated with the patient EMR remote monitoring and even remote care delivery with start to become more the accepted normal.

At a simple level this is the earlier discharge of certain patients and conditions from the hospital bed to continue their managed care from a preferred location such as their home. By combining smart devices with secure connectivety back to the provider to monitor progress.

This can progress further where actual treatments can be administered by a skilled practitioner but guided and managed by a specialist back in the main hospital. As 5g technologies become more accessible this can extend to even robotic surgery over great distances and more.

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Healthcare has been looking for ways to reduce the cost of care for years, a key challenge to this is the level of carer patient interaction required. Traditional methods of physical appointments even for the slightest ailment booked by an admin clerk for that clinical speciality with high rates of failed to attend resulting in overbooking practices which often meant over attendance putting more strain on the clinical and nursing staff.

The pandemic truly opened the door to remote consultations and most countries are continuing the practice post pandemic as a way to reduce physical face to face appointments.

Digital exemplar solutions are now starting to show how these can drive far reaching benefits in patient care delivery and outcome as they integrate with the hospital systems and the digital front door strategies.

Read about how to remotely deliver high quality of care by clicking the button below.

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From smart clinical trials to population health, technology enables healthcare providers to engage in new ways to research and deliver care proactively. From the acceleration of research and clinical trails as seen during the recent global pandemic and the ability to adapt the vaccines as new strains of the virus emerged through to enabling the population to manage their conditions through the use of IOT devices and care command centers.

This is enable the reduction of non elective admissions to hospital an active population based solution to avoid many easy to avoid peaks of non elective patients through use of digital twin technology and automated collaboration platforms could avoid emergency department presentation and emergency service calls significantly.

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Tremendous advances have taken place in tools for medical diagnosis and treatment such as robotics, implants, and other advancing technologies. Likewise, technology is being leveraged in evolving care models such as virtual care, telehealth/telemedicine and remote patient monitoring to improve care coordination and optimize outcomes. We have an opportunity to incorporate social and physical determinants of health into medical and clinical protocols from diagnosis through treatment. What’s more, organizations can also incorporate data from Internet of Things (IoT)-connected patient devices, genomics research, and studies of outcomes from advanced diagnosis and treatment approaches.

Roles are emerging and evolving for care management, care coordination, care navigators, health coaches and social workers to address chronic disease management, transitions of care, and care coordination. Organizational leaders must think differently and apply data to understand which care approaches yield the best outcomes. Providers must also engage at state and national levels to expand access to care by influencing practice laws such as regulations related to telemedicine and telehealth.

Value-based contracts place provider organizations at greater levels of risk for the overall health and wellbeing of their consumer and patient populations, requiring leaders to think differently about how they develop and execute plans of care.

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Virtual or Decentralized Smart Clinical Trials leverages wearables and smart devices via the internet to monitor and collect trial data right from a patient's home minimizing the need for hospital visits.

The Smart Clinical trial platform enables the complete virtual clinical trial by providing direct to home shipment of medical kits, developing and stagging mobile apps, integration of wearables to sync, fetch and store data on cloud platform, mult-lingual helpdesk support, data analytics and notification to patient and doctor for next best action.

This ensures real time monitoring of clinical trials while reducing the cost of the trial by taking the trial to the patient and reducing the number of site visits, improves patient engagement through digital feedback, notifications and 24x7 support and online data and analytics provides real time feedback to patient, doctor and sponsor.

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Atos OneCloud enables collaborative care across the healthcare ecosystem through the use of virtual care and remote monitoring and connected patient devices. Patients will feel better connected to their professional carers, giving them greater control of their healthcare pathway. This collaborative approach will result in a more efficient healthcare system.

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Organizations that create high levels of employee engagement typically out perform others across all metrics: profitability, sales, productivity, and customer satisfaction. They also tend to do so with fewer incidents, less absenteeism and lower employee turnover. Focusing on improving employee engagement can be crucial in maintaining an edge in a rapidly changing market.

By blending solutions and services across every type of workplace and employee experience technology, we are heralding a paradigm shift by moving from focusing on either technology or experience to technology.

As a global leader in workplace services and a trendsetter in employee experience, we enable your care center to look to the next decade and contemplate how technology will further transform and empower your staff to deliver the service to the best of their ability.

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Empowering your stakeholders to continue to engage with your suppliers and service consumers. Improving their experience through digital consultation and providing a digital door to your organization.

As the independent regulator of health and social care in England, CQC has an ambitious vision for a more targeted, responsive and collaborative approach to regulation so that more people receive high-quality care. Read how Atos helped to deliver a new digital workplace at pace

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The workplace is seeing significant disruption. In many cases, this has required new tools, new ways of working and huge change, and business continuity has become critical. We have helped many provider, payer and life science companies to transform at speed, always ensuring a secure, flexible and mobile employee, staff, patient and member experience.

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Organization Change Management (OCM) ensures the overall success of a healthcare provider’s digital workplace transformation by empowering employees to reimagine their role enabled with new technology. The Atos OCM approach brings expert resources, proven methods and tools to manage change on a continuous basis, thus creating a supportive environment for impacted end users and stakeholders as they adopt change and new ways of working.

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The modern workforce requires automated solutions enabling secure management for a wide range of devices. With Device-as-a-Service and Print-as-a-Service business models ensure cost certainty and flexibility by reducing upfront capital expenses and providing a fixed operational per device service change that guarantees hardware, software and security is continually monitored and maintained allowing healthcare providers and payer to focus on what really is important to their service delivery.

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As the cost of care continues to rise, demand for beds grows, and existing infrastructure continues to age, the need for a long-term solution to the challenges facing hospitals has never been greater. As is the case with the patient journey, digitalization has a vital role to play.

At the heart of the smart digital hospital is the idea of optimization, not just in terms of efficiency and speed, but the entire flow of care and required support services. By using technology to empower patients, staff and services, by developing more interoperable and intelligent systems, and by creating smarter, more sustainable spaces, we can fundamentally redefine the nature of the hospital campus.

What could a truly smart digital hospital offer? In a smart digital hospital, the campus and infrastructure works in harmony with the way people work. For example, a crash-call on the fourth floor calls the closest relevant lift and holds it open until the presence of the intelligent trolley bed allows it to close and safely transport all people and equipment to the resuscitation room on the first floor.

This ensures high quality care is delivered in a more efficient, connected and sustainable way – where patients and care-givers are empowered to work together to enjoy health and wellbeing.

Smart digital buildings ensure that the building operates and functions in a manner that compliments how the operational and clinical staff work. From smart room management systems controlled via a patient interface to one that places the room and nearby infrastructure that automatically are in total synchronization with the crash team when a crash call is triggered.

Smart buildings are not just the domain of new builds but many aspects of the smart building can be incorporated with you existing estates helping all healthcare organizations to enable more time to care, increased efficiency, reduce Carbon emissions and improve the patient experience.

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Asset tracking is far more than stock management, our smart asset readiness solutions provide healthcare providers with far more proactive asset management. In addition to the ability to identify where the nearest asset of a specific type is – it will provide the enquirer with additional information to ensure that is the nearest fully functioning asset- more over it is one that the user is trained to use.

This ensures less time wasted searching for the most appropriate device and reduces any risk associated to a device being used by someone who has not been fully trained. Lastly when an asset requires either charging or maintenance it is not offered up as a usable option. For this requiring any form of maintenance appropriate tickets are automatically raised and sent to the relevant service provider.

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Patients can also be admitted before their level of care requirements are fully assessed, and the admission and transfer process can be complicated and inconsistent.

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Outages come in many shapes and forms. However, we associate outages with loss of power and its impact on the service. In a traditional hospital, often power outages are handled by installing a power generator. As buildings become smarter, all the critical subunits and similar areas can be fully served with little or no knowledge that there is a power cut.

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Leveraging RTLS technologies while creating a smart hospital experience is making the difference.

Medical assets and equipment for hospital operations are costly. Utilization, maintenance and shrinkage are impacting financial efficiency, finding them in the hospital environment is influencing the staff productivity.

Staying ahead of the competition requires stakeholders thinking about how to create a hospital experience driving productivity and retention of staff and at the same time creating bottom line impact.

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Often nurses and care providers waste a lot of time finding equipment because it was not kept in the correct place or returned to an altogether different place after repairs. These are real scenarios that happen all too frequently. With smart inventory and stock management searching for assets or losing costly equipment is the exception rather than the rule – giving your staff more time to focus on patient care.

These solutions allow you to track important assets and manage the equipment status using dedicated software. You can choose to track only your most expensive assets or virtually every single piece of equipment. Status tags like “Ready” or “In Use” or “Not Operational” let your staff know if the asset can be used. If the equipment inventory levels are not on par or the asset is leaving a certain area, an alarm can be triggered, reducing the number of lost or stolen devices.

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Imagine a world where the building thinks and operates as part of the care delivery team. For example, when a crash call occurs at night, the lights in that room are entirely on by the time the team arrives. All distractions like TV are off and curtains and blinds are drawn. A simple over door light turns on to indicate which room the patient is in and any connecting doors, lifts, etc., between that room and the crash room, are all in a position to ensure the fastest route. If this scenario occurs during the day, the wayfinding for patients is updated to reduce traffic between these points while the crash call is in progress.

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The Command Control Centre will monitor and manage the capacity, admissions and discharge for the organization. By providing detailed actionable insights and data, the command center can deliver a faster and more efficient use of all services (frontline and back office) and enable better allocation of resources. As modern healthcare evolves, care delivery will become more remote, with hospitals needing to discharge patients from beds as soon as possible but not discharge from care, facility and support functions will need to work in harmony with that care delivery, and through the use of AI critical incidents can predicted and managed to ensure they have the lowest impact possible.

But a extending the use of a command center in the care world has always been the domain of Intensive Care and similar units until now. With technology as an enabler the command center can support care provision in the home through the use of connected devices. Monitoring patients remotely to release bed occupancy earlier than traditional length of stay, patient wellness and activity to allow them to live in their own home not in care and more. The command center becomes the way in which providers can monitor all related care irrespective of whether it is on or off campus.

Having the ability to identify patients who are unlikely to meet their target length of stay (LOS), and quickly intervene to prevent avoidable days can significantly alleviate pressure. Having the actionable information, you need to prioritize patient care activities and discharges improves staffing decision making and can reduce or prevent potential bottlenecks before they occur.

The combination of in-application predictions and outputs from Digital Twin modelling provides responsive and intelligent information to aid decision makers. Decision makers require complete situational awareness, and the information they need to make independent choices during daily operations with access to the tools they need to take immediate action to optimize flow for anticipated admissions, patient unit placement, staffing, and barriers to timely discharge.

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Capacity Optimizer deals with the common capacity management challenges of delaying discharge orders, decreasing patient length of stay, increasing quality of care, and decreasing the number of patients leaving without treatment.

Your hospital or health care system can efficiently manage and communicate bed capacity and other patient flow resources. Your medical and nursing teams teams have access to patient status and location and are able to easily request patient transport. Your housekeeping workflows ensure that beds are turned faster after patient discharges. All of this enables you to decrease wait times, increase visibility of bed capacity, improve capacity management, and decrease length of stay.

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Managing patient transfer between different facilities can be complicated and often involves having to liaise between several points of contact. Patients can also be admitted before their level of care requirements are fully assessed, and the admission and transfer process can be complicated and inconsistent.

Being able to manage the timely transfer of patients to the correct care setting ensuring the status of the patient remains constantly visible is essential. Combining process transformation with purpose-built software can streamline and optimize admissions and transfers reducing risk, maximizing clinical capacity, and reducing cost.

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Alarm and alert fatigue in hospital ward environments or emergency departments is becoming a real challenge for care teams.

Capturing trends, alarms, and information from patient monitors and telemetry systems and ensuring care teams get patient information at the right time is essential. Increasingly patients are managed and monitored in their home environments through hospital at home and virtual ward initiatives using remote monitoring systems and wearable technology. Ensuring care teams are alerted to respond to changing patient conditions is clearly vital.

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Managing patient discharge can be complicated and often involves having to liaise between several points of contact. Being able to identify and priotitize patients that are likely candidates as well as proactively identifying possible barriers that could delay early discharge could remove critical bottlenecks and improve clinical capacity.

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The introduction of Operational Command Centers are some of the newest and most promising solutions for hospital operations and provide substantial improvements in efficiency. But what exactly does an Operational Command Center do?

Commonly, Operational Command Centers include processes such as analytics, data visibility boards, equipment monitoring, telemetry, and supply chain management.

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Understanding where your medical assets are and whether those assets are operationally fit for purpose is essential for an effective hospital operation. Using IoT and Real Time Location Service solutions to track and trace your assets can reduce the loss of day-to-day equipment, whilst ensuring essential medical assets are continuously monitored and available for use.

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Delayed patient transfer from hospital emergency departments and managing patient throughput is widely recognized as a major challenge and threat to patient safety. Decreasing wait times, increasing visibility of bed capacity, improving capacity management, and decreasing length of stay are common key performance indicators for hospitals and health systems globally.

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Security

In a zero trust world, there is no perimeter or secure zone. The focus is on the premise that “trust is never granted implicitly and must be continually evaluated.” The actor must be authenticated, authorized and continuously validated before being granted access to applications and data.

Authentication and authorization are no longer discrete events. It is no longer acceptable to trust that the actor you just authenticated is still the one performing the current action. It very well could be a clever impersonator. The actor may be a human (such as an employee or customer), but increasingly, these actors are something else, like a device or a robotic process. These diverse use cases can be complex to properly address end-to-end in a way that provides sufficient controls while adding little or no friction to the action.

When a security control adds too much friction, the actor finds a way to bypass the control or makes a business case for an exception. In the case of a consumer, they will likely go to a competitor that offers a better experience. If the consumer is lucky, the solution is not to weaken the controls over business or customer data. So, how do you validate every step along the way, especially if some of those steps are outsourced and require you to trust a third party?

The life sciences sector is at the forefront of the international drive to develop new vaccines and therapeutics. There is increased pressure to find solutions to today’s healthcare and societal issues which will have an impact on future economies and people’s quality of life. On top of this, medical devices companies are facing growing competition and, therefore, pressure to reduce costs and improve efficiency.

Atos can support you with a full range of expertise and services to enrich and streamline virtually every process in your research, production and delivery value chain, bringing you expertise combined with best in class innovation and security.

Enterprise SSO enables Staff to work more effectively by removing the need to remember and access multiple usernames and passwords by identifying the any User once via your preferred method; from one password to smart card.

Enterprise SSO provides security by enforcing application password policies, providing strong user authentication and keeping a hospital-wide audit trail of user, application and workstation access. While allowing the user to access solution and information using their approved device of choice.

Managed detection and response cyber security to protect your patient data and prevent life threatening downtime.

With healthcare one if not the highest targeted industry by cyber criminals we show how Atos the #1 global leader according to in cybersecurity can help protect your organization and the valuable data that you hold

End to end cyber security for healthcare PDF

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Security is still seen as a barrier or a roadblock to embrace cloud services. It is often stated as the number one concern for customers in accelerating their cloud adoption. But how can customers overcome this challenge and bring a more integrated approach to cloud security without impacting the benefits that cloud brings?

Doing things the old way is not an option anymore. Digital has no perimeter and cloud security cannot be reactive. If it is reactive, chances are that you have already been hacked. The time is now to take a more proactive approach.

Atos approaches cloud security through 3 simple dimensions, how to prevent, protect and preserve security in the cloud leveraging a portfolio of services that can underpin this approach transversally.

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Regulations and innovation are not enough. Strong digital identities are also essential for growing digital industry and services. Why? Because around 60 percent of people who use the internet today don’t trust it. They use it because they have to use it. Digital identities build trust in – and drive the adoption of – digital services. Strong authentication not only gives consumers and citizens access to their personal data and services; it gives them confidence that these are only accessed by the right people.

For digital services to grow, digital identities must also be easy to use to bring the widest population possible in the digital world. For instance, a PIN code combined with another strong authentication factor, such as a digital certificate, helps people with little memory access digital services securely. It’s easier to remember than a login and password. They’re less likely to compromise security by writing it down.

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In 2018, a study conducted by St. Michael’s Hospital revealed that sensitive Information like personal health documents were discarded in recycling bins. Not having been shredded, these 2,687 documents could have threatened patient privacy and the hospital’s confidential documents. With the right digital signature solutions, electronic health records can be secured more easily.

Atos provides IDnomic Sign, a digital signature solution that helps healthcare organizations:

  • Ensure the integrity of signed documents and verify the identity of the signer (patient, doctor or administrator) to ensure they are only working with trusted actors
  • Benefit from timestamping to be able to verify signatures in a long-term perspective
  • Simplify archiving, save money on printing and scanning, and reduce the time spent on paper processing

Cloud

Security is still seen as a barrier or a roadblock to embrace cloud services. It is often stated as the number one concern for customers in accelerating their cloud adoption.

But how can customers overcome this challenge and bring a more integrated approach to cloud security without impacting the benefits that cloud brings?

Doing things the old way is not an option anymore. Digital has no perimeter and cloud security cannot be reactive. If it is reactive, chances are that you have already been hacked. The time is now to take a more proactive approach.

Atos approaches cloud security through 3 simple dimensions, how to prevent, protect and preserve security in the cloud leveraging a portfolio of services that can underpin this approach transversally.

Watch our Achieving Net Zero Video

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In the coming digital age, you need to start from the fundamentals: your digital strategy. With our digital experts and Atos Consulting practice, we help you formalize it around the four core business challenges: customer intimacy, business efficiency, business models and trust.

Customer Experience - Orchestrate your channels to provide the best on-demand, contextual and personalized services

Operational excellence - Radically re-align your cost structures and generate efficiencies through all business processes

Business Reinvention - Develop new monetization models and gain leadership in the upcoming platform economy

Trust and Compliance - Secure your assets and transactions, prevent fraud; and lay the global foundation for digital trust.

Read our Demanding Digital PDF

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Digital change is driving the organizations. Products and services are more than ever social, mobile and rooted in analytics. It no longer is about if you will embrace the value of the digital age but rather when and how.

Success today is all about being customer obsessed; innovation focused – digital experiences blending with modern solutions; data-driven and finally product velocity, in a secured way. All of these key success elements rely on one factor: the right cloud powered enterprise.

Hybrid cloud is not the future, it is here today and here to stay.

Find out about Atos OneCloud, which has been launched as the new strategic program from Atos: a ground-breaking initiative that blends cloud advisory consulting, application transformation expertise, pre-built cloud accelerators, and innovative talents in an end-to-end set of services to help our clients navigate their cloud journey securely

Healthcare providers and payers across the world are embarking on a significant digital transformation journey to reduce costs, improve the patient experience and drive innovation in order to deliver value-based, individual care.

Atos OneCloud is a ground-breaking initiative that provides a simplified pathway to a future technology landscape that better meets the complex demands of healthcare. It blends cloud advisory consulting, application transformation expertize pre-built cloud accelerators, and innovative talents in an end-to-end set of services to help our healthcare and life science clients navigate their cloud journey securely. Atos OneCloud streamlines enterprise applications to be agile, mobile, and rooted in analytics, across public, private, and hybrid cloud environments.

A comprehensive edge to cloud platform ecosystem and highly secure service that improves the level of control clients have over the data they produce and exchange, helping them regain control and effectively deal with legal dependencies.

Rather than a binary vision of digital sovereignty, Atos creates a range of risk controls, supporting industries and governments in deploying hybrid and multi cloud strategies in terms of data segregation, infrastructure, applications, security, and operations. Atos offers a customized version of the solution depending on the sensitivity of client data.

Atos OneCloud Sovereign Shield can be deployed on: a private disconnected cloud – adapted to clients’ requirements, ensuring data segregation; through a regional or local public cloud - immune to non-European access; and on a global public cloud - delivered with sovereign controls.

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Consultancy and digital solutions for healthcare providers

Leveraging current and future disruptive technologies to design and operate digital healthcare platforms to provide better outcomes for patients, clinicians and society.

The aim is to help reduce long-term care costs, improve efficiencies wherever possible, and enable you to respond to changes in service demands and innovate at speed, from proof of concept to business norm—delivering operational efficiencies and improving patient and staff experiences through digitally enabled, collaborative and connected care.

Managing the health care supply chain could be complex as it involves numerous tasks, including obtaining resources, managing supplies and delivering goods to patients. Moreover, the process involves several independent stakeholders, including manufacturers, insurance providers and group purchasing organizations. By promoting efficiency in the supply chain, healthcare providers can reduce the costs involved across the organization.

Our intelligent supply chain solutions utilize IoT, AI/ML and other digital technologies to help clients optimize their supply chain operations and align them to the care delivery model

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AI, automation and analytics, which we refer to A3I will play a vital role in how healthcare organizations operate and deliver patient care. From an organizational perspective, the benefits of A3I include better operational efficiencies, reduced cost of care, and faster innovation to create a truly smart hospital that focuses on prevention and providing care.

By leveraging our knowledge of delivering automation and AI as-a-service, we focus on developing an AI and automation roadmap that adheres to healthcare organizations’ strategic objectives. Additionally, we utilize our understanding of healthcare processes to identify opportunities to remediate your clinical, back office and supporting processes. With this, we implement a scalable solution for you and develop and maintain automated workflows using the technology of your choice.

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The pandemic and post pandemic has seen massive disruption within the way that all businesses have to operate and many identified benefits from not going back to pre-pandemic ways of working.. For Healthcare this created a fluid scenario of how and where care is delivered. Especially the area of remote care delivery exploded due to the pandemic however many organizations continue to struggle with legacy approaches to care while trying to accommodate this as they return to service as normal. Our Healthcare experts can work with your organization to both build back better and continue to evolve this model enabling greater patient centric care and reduced burden on the physical provider unless necessary.

Click below to find out more and how Atos can help healthcare providers to increase efficiency and effectiveness.

Healthcare organisations are continually faced with challenges and having to introduce new ways to deliver and support the delivery of care. By enabling organizations to transform from one process to a totally new one even in how they use existing technology solutions healthcare providers can achieve significant returns both on existing investments but also realise cost savings and business efficiencies throughout the organization.

Click below to find out more about how we can help organizations manage the end-to-end revenue cycles to managing new, value-based care models, and maximise current and future investment in your technology

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The journey to becoming a smart hospital is challenging for most as they are already hampered by existing campus infrastructure and solutions and don’t have the luxury of designing and building a new hospital but many still achieve the benefits but working with specialists in digital transformation to help guide them along this journey.

For example the NHS in the UK has created a digital blueprint programme for all healthcare providers and a mechanism that all organizations are able to continually feed back into the blueprints with best practices etc. Click below to know more about the NHS digital exemplar programme.

Patients are now applying their consumer shopping experiences to those they receive from their healthcare organizations. Ultimately, a good patient experience can lead to improved outcomes. The less stressful the environment, the faster patients recover and leave the hospital as planned or earlier.

By creating a digital roadmap healthcare organizations can more easily deliver differentiated experiences to patients while keeping costs down. By helping organizations to implement amethodology healthcare providers are soon able to deliver operational effectiveness, improve productivity and care quality across an entire patient pathway or clinical services.

For example her adoption is a key solution that can deliver growth for both Staff and Patient experience. Click below to read more about our methodology.