Page 20 - Atos Digital Performance Management for SAP

Where AppDynamics fits in

the SAP tool ecosystem

The existing SAP internal toolset assesses the

quality of performance within SAP itself.

The tools available do a great job of showing the quality of business

processes taking place purely within SAP, but for most businesses,

this is not enough. Business processes are conducted over a number

of connected applications, e.g., a web front end, an ERP system, and
an HR system, etc.

There are several data mining solutions in the market which also do a
great job of business process mining and analytics—some offering an

end-to-end view. These tools are focused on the high-level business

process rather than the underlying application code and infrastructure.

Atos’s managed service for digital performance management tracks
and traces every end-to-end customer journey, building a real-time view

of the complex environment. If required, the service can automatically

create, enrich, and synchronize a ServiceNow-based Configuration
Management Database (CMDB) enabling application self-healing.

20 | AppDynamics and Atos