Atos has been positioned as a Leader by the 2022 Information Services Group (ISG) Provider Lens™ in digital service desk and workplace support services, emphasizing the company’s strong workplace support and care services powered by analytics and automation, noting the omnichannel support, enhanced productivity, and pioneering the XLA approach. The report outlines Atos’ leadership in the U.S. across 3 categories, including
- Informed experience approach
- Atos Virtual Assistant and admin support
- Atos Intelligent Care Center
ISG articulates Atos’ key abilities and expertise to help organizations increase employee engagement, productivity, support business strategy and overall performance, and to enable frictionless, hybrid working.