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Pathway to an agile transformation journey

New technology ecosystem for the company to improve speed to market and lower cost and increase customer retentionBATRcr

At a glance

A large American Insurance company was committed to converting into a low-cost digital insurer with broad distribution. ASC (affordable, simple, connected) is their strategy.

Outcomes

  • Atos has been chosen to accelerate/build and rollout it’s product for multiple lines of business and states
  • Atos will help the insurance company to build the orchestration layer in the next year to support the Auto countrywide rollout, Property product rollout, all channels enablement, and Renewals

On the path to success

A large American Insurance company is continuing its digital journey with an Outcome-Based Delivery operating model. The central themes of this transformation are business agility, data-driven decisioning, and scaling success. As part of this transformation, the insurance company continues to invest in its people through learning platforms, strategic delivery centres, and a continued investment in skills development.

At Atos, we have been embarking on a similar transformation as we transition from traditional, technology-based systems integrator to a global leader in digital transformation. We continue to build new capabilities and processes to be more responsive to the market and our customers. Recognizing that our journey was not unique, we have packaged components and practices that have helped us pivot as an organization into the Business Value Framework. We have adopted it as a delivery model that we share with our customers, including this large American Insurance company.

The key features of the Business Value Framework are:

    • A focus on data to drive value-based insight which in turn allows technology led change to be prioritized for maximum business impact
    • Value Mapping to understand process dynamics and the relationship between activity, customer experience and business metrics
    • Digital Transformation Squads using Lean Agile delivery instrumented with the same data and insight used to identify value and prioritize change.

Speed and scale

Being a relatively small team with limited IT resources, the engineers at IDEX couldn’t spare the time away from technology and product development. That’s when they looked at partnering with Nimbix to provide the HPC resources they needed to get the job done.

IDEX uses the Nimbix Cloud to access multiple parallel cloud-based workstations. This lets engineers run the extensive simulations that extract the capacitive and mechanical characteristics of the sensor. This, together with a suite of proprietary post processing scripts, allows the sensor performance to be comprehensively evaluated before a single component has been manufactured.

“It would not be practical to maintain an HPC compute farm on our own to run these complex experiments,” says Guard. “Logistically, it’s far simpler and has proven more efficient to use the Nimbix Cloud.”

Using Nimbix Cloud to handle IDEX’s parallel computing needs, engineers use ANSYS software to simulate a sensor’s capacitive and mechanical characteristics. These simulations measure the electromagnetic characteristics of the 16,000+ capacitive nodes that form the fingerprint sensor. These finite element simulations work with mesh counts that range from three million up to tens of millions of data points. Performing end-to-end simulations allows IDEX to take the capacitive information from the electromagnetic simulation and process it to simulate the sensor’s complete measurement scheme, taking into account both substrate characteristics and production process variations.

This allows IDEX engineers to evaluate how the sensor will perform in all circumstances, including its reaction to external variables such as conducted noise or radiated NFC interference. IDEX also runs extensive mechanical simulations to discover the optimum in-card placement geometries and sensor-embedding methods. This simulation-driven approach to sensor design has enabled IDEX to develop a sensor that uses advanced off-chip capacitive measurement schemes yet is sufficiently thin and mechanically robust to be embedded within a standard smart card product.

Differentiating from competition

  • Atos competed against Infosys, Accenture, IBM, TCS, Cognizant and Virtusa
  • Atos was able to differentiate themselves with the competition demonstrating:
    • Strong understanding of the business and technology domain with flexible POD structures
    • Proven and consistent delivery history and close executive relationships
    • Proactive, consultative, and empathetic approach to their Digital Transformation Growth Plan
    • Thought leadership by Financial Services and Insurance Consulting Squad including agile workshops, strategic partner ecosystem and executive coaching

Accelerating business benefits

Atos will enable the insurance company to accelerate the following business benefits:

  • New technology ecosystem for the company to:
    • speed to market
    • lower cost and increase customer retention
    • improved service and enable up-sell opportunities
  • New Customer Engagement Experience
    • Advanced capabilities to predict and throttle resource capabilities driving cost saves and improving code quality
    • Tangible results/metrics delivering CEO’s ASC strategy for growth
Download client story

Contact our experts

Andrew Davison

Global Consulting Lead – Insurance

Follow or contact Andrew

Bart Driscoll

Bart Driscoll

Global Head, Digital Technology

Follow or contact Bart

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