Key performance indicators

The following tables set out the main Key Performance Indicators (KPIs) relating to Atos’ corporate responsibility performance in 2018 linked to its four challenges.

The complete set of KPIs is contained
in the Registration Document.

Being a responsible employer

bluedash

Aspects
Key Performance Indicators (KPIs)
GRI STD
Reviewed
by
Deloitte
2018
2017
2016
Perimeter
per
Employee
Perimeter
per
Turnover


Talent
and skills
management
Average hours of training that employees
have undertaken during the year
404-1
37.90
36.27
41.98
91%
-
Percentage of employees
with an Individual Development Plan
404-3
85%
80%
62%
81%
-
Number of digital certifications
obtained per year
404-2
40,316
35,263
not
disclosed
100%
-

Diversity
Percentage of females
within Atos
405-1
29.42%
29.17%
27.07%
100%
-
Percentage of women
identified in talents pool
405-1
27.88%
27.43%
27%
78%
-
Employees’
engagement
and well-being
Atos Trust Index® informed
by Great Place to Work (GPTW)
A2
57%
54%
54%
60%
-
Absentee Rate (%)
A16
2.38%
2.33%
2.53%
62%
-

Generating value for clients through sustainable and innovative solutions

bluedash

Aspects
Key Performance Indicators (KPIs)
GRI STD
Reviewed
by
Deloitte
2018
2017
2016
Perimeter
per
Employee
Perimeter
per
Turnover
Client
satisfaction
and delivery
capability
Net Promoter Score for all clients
102-43
102-44
48%
not
disclosed
not
disclosed
-
62
Innovation
and digital
responsibility
Innovation workshops delivered
with customers
A10
297
290
290
-
100%


Security
and data
protection
Percentage of coverage of
ISO 27001 certifications
A3
100%
100%
100%
-
100%
Total number of material complaints regarding
breaches of customer privacy and losses of
customer data giving rise to legal proceedings
with an amount claim of at least 300k€
418-1
0
0
0
-
100%

Business
partners and
ecosystem
Digital transformation factory revenue
(M Eur)
A12
3,642
2,958
1,500
-
100%

Sustainable
technologies
and solutions
Total revenue of
“sustainability offering” (M Eur)
A7
3,257
2,755
1,670
-
100%
Offsetting of all datacenters
GHG emissions (%)
305-5
100%
100%
100%
100%
100%

Corporate
Governance
Percentage of females within
the board of directors
405-1
50%
50%
45%
-
-
Attendance rate at Board meetings
102-28
84%
91%
not
disclosed
-
100%

Being an ethical and fair player within Atos’ sphere of influence

bluedash

Aspects
Key Performance Indicators (KPIs)
GRI STD
Reviewed
by
Deloitte
2018
2017
2016
Perimeter
per
Employee
Perimeter
per
Turnover

Compliance
and business
ethics
Percentage of employees who successfully
completed the ‘Code of Ethics’ e-learning
205-2
92%
91%
86%
90%
-
Number of significant fines
(higher than 100k EUR)
419-1
0
0
1
-
100%


Supply chain
Percentage of strategic suppliers
evaluated by EcoVadis
A17
57%
52%
41%
-
99.99%
Total percentage of spend
assessed by EcoVadis
A17
55%
54%
49%
-
99.99%

Local
impact and
communities
Total number of
employees recruited
202-2
13,510
12,596
16,005
100%
-
Percentage of
graduates recruited
401-1
45.67%
37.97%
not
disclosed
90%
-

Managing the corporate environmental footprint

bluedash

Aspects
Key Performance Indicators (KPIs)
GRI STD
Reviewed
by
Deloitte
2018
2017
2016
Perimeter
per
Employee
Perimeter
per
Turnover




Carbon impact
and climate
change
Energy intensity by revenue
(GJ per Million Eur)
302-3
222.07
227.35
243.41
-
97%
Energy intensity by employee
(GJ per employee)
302-3
28.11
29.68
32.18
85%
-
GHG emissions by revenue
(tCO2 per Million Eur)
305-4
18.22
19.28
22.14
-
97%
GHG emissions by employee
(tCO2 per employee)
305-4
2.30
251
290
89%
-
ISO 14001 certified sites
(Offices plus datacenters)
A14
119
134
124
-
100%
Natural
disaster
Percentage of the strategic datacenters that
have synchronous data replication capacities
A20
100%
100%
not
disclosed
-
100%

Read more

People

Being a responsible employer

Atos has the responsibility and ambition to constantly support a diverse, talented and motivated workforce, and to provide employees with relevant skills for digital transformation.

Business and innovation

Generating value for clients through sustainable and innovative solutions

Leveraging a global ecosystem of partners, Atos creates innovative and sustainable solutions to deliver value for clients, while ensuring the highest levels of security and data protection and promoting a culture of digital responsibility.

Ethics and governance

Being an ethical and fair player within Atos’ sphere of influence

As a global company, Atos is expected to have strong corporate governance and ethical standards shared along the whole value chain.

Environment

Supporting the transition to a low-carbon economy

To support our clients in the necessary transition to a low-carbon economy Atos improves the efficiency and resilience of its operations and mitigates the risks arising from natural disasters.