About the patient

New technology offers patients a wealth of exciting new ways to become ever more engaged in, and accountable for, their own health decisions. For organizations too, the opportunities to leverage the latest tech to enhance journeys and improve outcomes can be equally as transformational. As the sector evolves, success begins and ends with keeping the patient at the heart of change.

The consumerization of care presents numerous opportunities, not least because it has the potential to fundamentally redefine the issue of responsibility.

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Patient-centered success

The connected patient

As patients become ever-more empowered ‘consumers’, expectations are rising and demands for new experiences and greater ownership are growing. This blog explores the implications for providers.


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Charting the trends

Providing a whistle-stop tour of the future trends in health as detailed in the eBook, this infographic offers the perfect pre-read if you’re pressed for time.




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Key trends driving the future of healthcare

If today is all about building back better and getting the ‘digital’ basics right, tomorrow is all about experience, prediction, and innovation. This eBook explores the hot issues driving the future of healthcare.

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For digital care to succeed, we must ensure that people have control over it, and equity in it. It needs to be a frictionless part of their lives, and something we all can take ownership of. Crucially, it must be a positive choice to make rather than an imposition to be endured.

Evolution and Innovation.

The Digital Future of Healthcare

From evolving patient expectations and consumerization to the enabling role of data in informing future models of care delivery, this new report brings together the latest thinking from across global healthcare systems.

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