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Knowledge is power: Uncovering and overcoming the hidden pain points of IT maintenance

curve on left
Webinar
Knowledge is power
Gold Sponsor

Uncovering and overcoming the hidden pain points of IT maintenance

Wednesday, November 22, 2023
13:00 – 14:00 CET

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This webinar from Atos Technology Services lifts the curtain on the hidden challenges and pitfalls of IT maintenance. Our experts went behind the scenes, uncovering the challenges and concerns of today’s enterprises, and share strategies designed to craft customized solutions that deliver game-changing results.

Agenda

1 Introduction to IT maintenance
2 IT maintenance pain points for the modern enterprise:

  • Uncovering the hidden truths of IT maintenance.
  • Downtime, hardware challenges and company-specific issues
  • IT leadership’s top concerns and their impact on business operations.
3 Interactive Q&A session
4 Creating an effective, customized solution

  • Actionable mitigation for specific pain points.
  • Proactive measures and strategies for efficient IT maintenance support
  • Real-world IT maintenance success stories
5 Conclusion and key takeaways

  • Key insights
  • Actionable takeaways for enhancing IT maintenance

Webinar’s speaker


Florence Burnoud

Global Head of Maintenance & Support Services
Atos Technology Services

Florence Burnoud is an IT maintenance virtuoso reshaping the future for her clients. With an engineering degree in biotechnology from the University of Compiègne and a Master’s in marketing and management from the University of Texas at Austin, Florence’s career journey has been diverse and successful. Her mission is to ensure uninterrupted performance for critical systems, relying on expertise that spans intricate hardware and network management and optimization. Thriving on innovation, she envisions the combined power of automation and AI, alongside a strong emphasis on sustainability, as the driving forces reshaping the future landscape of tech support and maintenance.

Webinar’s speaker


Florence Burnoud

Global Head of Maintenance & Support Services
Atos Technology Services

Florence Burnoud is an IT maintenance virtuoso reshaping the future for her clients. With an engineering degree in biotechnology from the University of Compiègne and a Master’s in marketing and management from the University of Texas at Austin, Florence’s career journey has been diverse and successful. Her mission is to ensure uninterrupted performance for critical systems, relying on expertise that spans intricate hardware and network management and optimization. Thriving on innovation, she envisions the combined power of automation and AI, alongside a strong emphasis on sustainability, as the driving forces reshaping the future landscape of tech support and maintenance.

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