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Digital Vision

Technology with a human touch

Put simply, technology still needs a human touch.

Although we are living through one of the fastest-changing periods in human history, one thing that holds true is that every new innovation is still designed, implemented and maintained by humans.

The scrap bin of history is full of examples of technology built for technology’s sake, and any individual or enterprise moving forward with an idea that fails to consider the human element is destined for the same fate.

On this Digital Vision, we will share views from a variety of experts from Atos Technology Services, a division that provides consulting, on-demand expertise and end-to-end customized services to clients globally.

Download the Digital Vision opinion paper

Trust, alignment and understanding
is where tech companies truly add their
value. Being able to simultaneously track
and synthesize market trends, emerging
tech and industry drivers into a coherent
strategy is no easy task.
Implementing the latest software
or hardware without understanding how
it will create business success or serve
human needs is a recipe for disaster.

Stéphane Richard
Global Head of Technology Services

Technology services adoption: Featured Articles

Read the perspectives on technology trends from our opinion paper.

A comprehensive cybersecurity approach: Advanced technology solutions with a human touch

Although many security professionals
are quick to look for technology-based
answers to these emerging challenges
and threats, never discount the power of
the human element.

 

Read Ricky El-Qasem’ article >

Why choose technology consulting? How to ensure the success of your digital transformation?

Transformation involves not only selecting and adopting the right technologies, but also reimagining business processes and enabling people to develop new skills and ways of working.

 

Read Aleksandra Tyszkiewicz’s article >

Integration and VAR services: Three ways to maximize the value of partnership

Technology infrastructures and ecosystems are moving toward greater connectivity, automation and intelligence. Cloud computing, edge computing, AI, IoT, blockchain, 5G networks and cybersecurity are all great examples of this trend.

 

Read Hans Liebregts' article >

The evolving landscape of IT maintenance & support: Trends, challenges and the way forward

Navigating the 24/7 digital landscape, most enterprises faced the extremely demanding task of ensuring around the clock high availability. Downtime can lead to significant financial losses and reputational damage, so IT maintenance support is much more than just fixing issues

 

Read Florence Burnoud’s article >

The secret to competitiveness: A lab-based approach to harnessing constant innovation

There is always a balance to be struck between business needs and technological limitations, and arriving at the optimum contribution of technologies available is often an exercise in compromise. If there is no “out of the box” solution, co-innovation is required, and the stakes can get even higher.

 

Read Laurent Clergue’s article >

Leadership Voices from Across the Globe

Hover your mouse on each box to discover IT perspectives around the world.

Central Europe: Key challenges and opportunities for business leaders and innovators >

Read Martin Depenbrock’s article >

Benelux and the Nordics: Overcoming future market obstacles for IT Technology Services >

Read Adam Lewis’s article >

UK and Ireland: Evolving to meet new marketplace demands >

Read Mark Bentley’s article >

Africa: Positioning for growth in a vibrant and growing region >

Read Ahmed Benhayoune’s article >

South America: Balancing growth with responsibility on an evolving continent >

Read Cristian Almeida’s article >

Spain: Skilling up to meet emerging challenges >

Read Fernando Fernández’s article >

Related Resources

View from Human resources

Creating the foundation for organizational success in an evolving workplace

Read Tar Tumber’s article

View from the Team

The critical importance of the right expertise in technology implementation

Read Hiba Kadri’s article

View from Operations

A blueprint for the future: Technology as a catalyst for business and operational transformation

Read Wieger Rottier’s article

Acknowledgements

We would like to thank the following contributors.

Stéphane Richard
Global Head, Technology Services

Ricky El-Qasem
Global CTO, Technology Services

Aleksandra Tyszkiewicz
Global Head of Technology Consulting, Technology Services

Hans Liebregts,
Global Head of Integration & VAR Services, Technology Services

Florence Burnoud
Head of Maintenance & Support Services, Technology Services

Laurent Clergue
Director of Innovation, Technology Services

Martin Depenbrock
Head of Technology Services, Central Europe

Adam Lewis
Head of Technology Services, Benelux and the Nordics

Mark Bentley
Head of Technology Services, UK and Ireland

Ahmed Benhayoune
Head of Technology Services, Growing Markets Africa

Cristian de Almeida
Head of Technology Services, South America

Fernando Fernández
Head of Technology Services, Spain

Tar Tumber
Global HR Business Partner, Technology Services

Hiba Kadri
Chief of Staff, Technology Services

Wieger Rottier
Chief Operations Officer, Technology Services