Discover the driving forces of digital transformation for financial services and insurance
Our latest research report gathers insights from across 800 senior business leaders within the financial services and insurance industry, identifying key areas where quick action and fundamental change is needed to deliver business value.
Leaders agree financial services and insurance organizations must embrace fundamental change and adopt new digital strategies in risk management, cost optimization, modernization, customer experience and decarbonization to remain relevant in a competitive market.
But there’s a disconnect between acknowledging the need for change, and current action, creating an opportunity for competitive advantage for organizations exploring the impact of innovation now.
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What 800 global senior-level executives think about digital transformation:
agree the pandemic has caused them to take a more digital approach to risk management.
think technology investments are the most important contributors to business resilience.
of business leaders are already targeting new customer segments or have plans to do so in the future.