Innovation Workshops for Financial Services


Innovation Workshop


With record low interest rates, a continuing economic downturn, tightening regulatory oversight, a remote workforce and increased security risks – the Covid-19 pandemic has pushed the financial services industry into unchartered territory. Every crisis however has one advantage – it makes you stop and think. Your organization’s ability to innovate is the single most important factor that will determine how it responds to the changing socio-economic environment.

As such Atos are conducting innovation workshops with our customers focusing on their most pressing challenges. Once you select a topic related to an important business initiative, we’ll provide thought leaders from our Scientific and Expert Communities for the session. We offer our breadth of experience evaluating, designing, deploying and managing business processes and countless technologies for specialized insight.

Virtual workshop structure
(90 minutes)


  • Welcome & orientation (5 min)
  • Digital Icebreaker (10 min)
  • Topic Statement (10 min)
  • Expert Input, Sharing, Demo (20 min)
  • Facilitated Discussion (30 min)
  • Conclusion & Next Steps (10 min)
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Potential innovation workshop topics

Employee experience-driven workplace


According to Gartner, 70% of business leaders agree that employee engagement is critical to achieving business results. That’s why employee experience is at the heart of Atos Digital Workplace Services. Fully engaged employees lead to improved customer satisfaction and better business outcomes. The new normal must deliver a significant change for employees. In an Innovation Workshop we will discuss your workplace challenges and make some recommendations for how to adapt your workplace for a better employee experience.

Core banking, payment and banking operations


Taking a fresh look at business processes and applications in your organization can bring new insight into ways to make transformational change. The following workshops have successfully helped customers visualize new ways of approaching traditional operations:

  • Automated Lending
  • Open Banking – Payment Use Cases
  • Cash Management Optimization
  • Next-generation Financial Messaging
  • Other Application and or Process Modernization

Customer-focused banking


With neobanks building native digital customer journeys and an overall increased expectation of a great customer experience, there is intense pressure to provide customer-focused services to ensure longevity. The following workshops are example topics for exploring customer-focused banking:

  • Customer Journey Experience Mapping
  • Life Fulfillment Services – Banking Vision
  • Digital Customer Experience – Chatbots, AI, Mobility
  • Smart Savings – Personalized Savings Product Offers

Platform transformation


Underlying platforms are the core of your operations. From the data center to data and application infrastructures, each pose unique challenges. Looking at transforming your infrastructure may open new opportunities for operational efficiencies. Some useful workshops include:

  • Predictive Maintenance
  • Hyper-Agile Platforms
  • Cognitive Data Center – an autonomous and intelligent data center
  • Cloud and Hybrid Cloud

Risk management & security


Banking and Capital Markets are inherently prone to threats. New business models provide even more opportunities for hackers to disrupt operations or steal data. New security approaches allow innovators to retain the trust of their customers and protect their brand. Some potential sessions include:

  • Anti-Money Laundering
  • Secured Digital Customer Journey
  • Customer ID Security & Biometrics
  • Fraud Management
  • Compliance Management



Decarbonization is a core focus for Atos. Along with our commitment to reaching Net Zero carbon emissions by 2035, we’re helping our customers evaluate their sustainability status and build a plan to Net Zero.

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