Future proof - Business Continuity Post Covid
We recognize that organizations today are under continued pressure to deliver through this period of unprecedented uncertainly while ensuring operational activity remains as unaffected as possible.
At Atos we are ready to help with your business continuity challenges both now and into the post-COVID world.
Read our new Report What the world will look like after the COVID-19 crisis
At Atos, we believe that continuity means focusing on three key areas:
Customer Continuity
Organizations strive to continually focus on their customers. Maintaining service levels to provide reassurance and remain responsive to customer needs is vital for continuity.
Employee Continuity
The everyday life of workers has changed for the foreseeable future with the prospect of home working becoming the new normal in some industries. Changing expectations and adapting quickly will be the key to continuity.
Data & Security
The habits and day-to-day lives of workers and customers have changed. Regulations and compliance on data have not. Remaining compliant and secure is paramount for continuity in the new digital normal.
Customer Continuity
Increased customer demand
Expert resource & staff with critical skills to support rapid digital change and delivery, focused on customer continuity.
Physical closure of customer contact centers
Enabling maintained customer contact and service via remote, virtual customer support centers.
Employee Continuity
Physical Enablement
Rapidly ensuring all staff have the equipment they need to work effectively from home on an ongoing basis.
Virtual Enablement
Supporting your virtual enablement process through advice, selection, deployment and optmization of remote working software, as well as virtual desktop infrastructure.
Data & Security Continuity
Data & security regulatory compliance
Providing advisory services around data practices to ensure certainty of compliance during homeworking.
Increase in cyber security threats and attacks
Providing expert advice and assistance to ensure security is maintained during wide-scale change.
What our customers are saying
“The digital enablement that you have put in place – it is simply brilliant. Supporting site working, and enabling us to run the business over Skype etc. is simply tremendous.”
CEO of a Utility Company
“There’s no question that your hard work right now will save people’s lives. Please know that I’m grateful for your tireless work and proud to be working with you.”
CTO of a Hospital Trust
Paris, France; May 7 2020
Siemens cooperates with Atos and Nexthink to turn data into experience.
Aegon
Atos achieved a rapid, seamless migration of Aegon’s operations and IT in order to start delivering continuous service improvements.