About Tom Gukelberger

VP, North America Consulting Leader, Financial Services & Insurance

With 30+ years of Financial Services and Insurance Consulting and Operations experience, Tom is an expert in driving business outcome-focused digital transformation and leads the creation of digital vision and roadmap for Atos’s Insurance and Financial Services customers. Tom began his consulting career with AT Kearney, leading large-scale process reengineering and transformation programs. He was an early adopter of lean practices and has leveraged the lean delivery model to help customers transform across all aspects of the front and middle office. Tom is both a board member and coach for his local community ice hockey organization.

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Articles posted by Tom Gukelberger

Frictionless Underwriting: Moving from Art to Science

It is now possible to file a tax return, book a holiday, or consult a doctor entirely online in real-time. However, the relatively simple task of applying for auto or home insurance is still, frequently, peppered with requests for further information and waiting for underwriting to complete the process. Insurers need to ask themselves, “Why?”Just a few years ago…