About Karl Alles
Karl is head of Operational Control at Worldline - the European leader in the payment and transactional services industry. Karl is in charge of the global coordination and governance of the company’s Quality, Security & Risk Management. Prior to this, he took charge for 7 years of the regional and global Information Security and Operational Risk in a highly regulated business like Credit Card Processing, in Health Care and for various sensitive operations in the public sector. Karl and his teams enabled significant security improvements through well-designed and agreed upon measures, proven by regular audits and almost zero major security incidents and improved SLA fulfillment rates. Karl leverages on deep knowledge of existing Security Standards and practices, supported by various certifications e.g. IT Service Manager, ISO27001 Lead Auditor, CISM, CRISC. Karl joined Worldline in 1989 and worked until 2006 in IT, in which he gained a broad experience in IT architecture and design and also in IT operations, with demanding SLA’s and a high frequency of change, caused by continuous technological evolutions and steadily increasing transaction volumes. Intense Training on IT Service Management (ITIL) helped a lot to support his evolution and is still part of Karl’s day to day work.
Articles posted by Karl Alles
As industry debates data protection and data privacy, Ascent asks three experts for their views on whether regulation is hurting consumers Mark Roberts is an Associate Partner at Atos Consulting and Head of Information Governance Risk and Compliance Practice in the UK I was at a health expo the other week and witnessed the rise of health-related wearables, each generating masses of sensitive information about our well-being.…