About Anne Sharma
Anne is Head of Business Operations for Merchant Service Business Line at Worldline - the European leader in the payment and transactional services industry - where she focuses on deploying new merchant solutions. She has over 20 years of experience in business development and more specifically in the B2B sector across a wide range of verticals. She first started her career in the telecom industry and then moved to the Payment area working for a startup in mobile payments before joining Worldline in 2008. She has a background in engineering with a business specialization from INSEAD.
Articles posted by Anne Sharma
Remote fast food orders to tourist info at your fingertips
How retailers are transforming customer experience As we learned in my first post, digital consumers are increasingly demanding m-commerce solutions as they look to their smartphones to transform their shopping experience. To capitalise on this growing trend, retailers must evolve their proposition and understand consumer preferences regardless of which platform or physical outlet they arrive…
Creating a seamless shopping experience in the digital era
Today, every consumer is a digital consumer. They’re connected, informed, and have high expectations. This is no truer than in the retail industry, which has gone through a total transformation as the mobile era takes hold, with merchants trying to maintain the balance between their bricks-and-mortar stores and their mobile offerings. More than 145.8 million smartphones…