BSS, Digital Transformation and Delivering a Superior Customer Experience
TMT, in conjunction with Fierce Telecom, will be hosting a one hour webinar on Tuesday, June 22, 2021 — 11 am ET / 8 am PT / 5 pm CET – on the subject of “BSS, Digital Transformation and Delivering a Superior Customer Experience.”
In this webcast, Atos will illustrate how CSPs can improve their customer engagement experience and deliver a new optimal omnichannel experience to end users: from defining customer strategy, to designing the customer experience and journey and implementing a customer engagement platform.
|Jaap van Mechelen, Head of Global Telecom Media & Technology Portfolio, Atos|
|Mony Kochupillai, Chief Technology Officer – Telecom, Media & Technology (Northern Europe), Atos|
|John Abraham, Principal Analyst, Analysys Mason|
|Jonathan Phillips, Director, Communications Industry Marketing, Salesforce|