City of Vienna

City of Vienna implements system for digital epidemic management

At a glance

Atos, a global leader in digital transformation, has been commissioned by the Vienna City Council Department 15, the Health Service of the City of Vienna, to develop and implement an Epidemic Management System (EMS) to support the control of the spread of infectious diseases.

Outcomes

Due to the ongoing current COVID-19 crisis, EpiSYS, a digital platform, which stores and manages all patient data and data related to the virus – including tracking and tracing patient incident reports, in real-time will be made available to other municipalities and provinces in Austria.

“EpiSYS provides us with an efficient epidemic management system that gives us a precise overview of the epidemiological situation and is used as a basis for strategic decisions in the COVID-19 crisis.”

 Birgit Fyktas, Medical Crisis Management/State Medical Directorate Vienna, MA 15

The challenge

Due to the ongoing current COVID 19 crisis, the municipal department 15 planned to extend the digital epidemic management system (EpiSYS) to the health service of the city of Vienna. EpiSYS is the digital platform that stores and manages all patient data related to the virus, including real-time tracking of patient incident reports. In the future, this information will be made available to other communities and provinces in Austria.

The goal of this project is to support the further development of the application EpiSys and to develop additional interfaces to the connected applications.

Atos was commissioned by the Municipal Department 15, the Health Service of the City of Vienna, to develop and implement an Epidemic Management System (EMS) to support the control of the spread of infectious diseases.

The solution

Atos’ scope of services includes consulting, architecture, design programming and IT support services as part of the further development of the CRM Dynamics brazing applications on site.

  • Development of interfaces to connected applications
  • Installation and setup of additional CRM instances in the infrastructure
  • Development of the architecture and the solution concept
  • Analysis and specification
  • Programming of the necessary interfaces and CRM extensions
  • Configuration of the CRM EpiSYS application
  • Testing and documentation
  • Analysis and implementation of data cleansing-analysis and documentation of the data model
  • Training of customer employees

EpiSYS – A clear and efficient Epidemic Management System

EpiSYS – A clear and efficient epidemic management system EpiSYS has been in operation since the beginning of March 2020 to help manage the current epidemic. It enables healthcare professionals – doctors, nurses, caregivers, etc. and those working on the administrative side – to identify relevant patients, view and add patient data, and learn about and research different case definitions and the current virus – all in real time. In addition, contact tracing enables a detailed record of all parties involved, including those in the immediate vicinity of the affected persons.

The system is to be expanded for use throughout Austria. EpiSYS is now also available to other local authorities. If required, it can be individually modified, expanded and quickly and easily synchronized with the federal EMS system.

One of the biggest advantages of the system is that all processes – from the first symptom of a disease to the coordination of all necessary measures and the communication between the various people involved – are supported and automatically documented.

In the future, we will continue to work together on expanding the eHealth platform, which was created as part of the ICT strategy of the City of Vienna. Another component of the health platform is the vaccination management system ImpfSYS.

Our experts

Andrea Woloch

Head of Microsoft Practice Austria

Patrick Awart

Solution Architect

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