How will artificial intelligence change our experience of healthcare?

Posted on: September 12, 2018 by Ruud van der Loo

Uses of artificial intelligence (AI) in healthcare are fascinating, with machines now able to sense, analyze, diagnose and help with everyday clinical and administrative tasks.

Let’s look at some examples.

Helping patients at every step

AI can scan medical records and help diagnose disease, eliminating potential for human error. It can then prioritize cases in real-time, precisely analyzing actions and predicting risks associated with clinical procedures. AI can also help to deliver personalized services based on patient data and moods. In fact, an AI app can recommend the best next step and/or doctor based on medical records.

Reaching new heights in research

Collecting data about all patients in a hospital and applying big data and deep learning capabilities can identify patterns for diseases or individuals. AI also helps to make genetics more precise and understand the connections between drug and disease at the root level, resulting in more effective medications and treatments.

Helping hospitals with marketing and operations

In need of a business strategy based on a detailed understanding of your target market? AI can help with modeling competitive pricing, analyzing market risk and structuring market data into meaningful insights. Operationally, Robotic Process Automation hugely increases the efficiency of repetitive or back-office tasks.

Virtual nurses and healthcare bots

If a patient needs a diagnosis or second opinion, AI can provide digital consultations in the comfort of their home. If a patient needs help keeping track of their medicines and food, virtual nurses are on their way. Or if patients and their families need to choose the best diagnostic center or understand the side effects of a medication, healthcare bots will assist.

Evolving role of doctors

In the near future, AI will operate in the background, with the greatest gains coming from accelerating workflows, supporting clinicians in their decision-making and freeing-up valuable time. Clinicians’ role will remain central and will simply evolve, supported by AI.

It’s similar to Google Maps, which offers information depending on the place you click: opening hours for a library, or a restaurant menu. In both cases, technology doesn’t replace people, it enables them to achieve their goals more efficiently. For example, we all know how frustrating it can be for hospital patients to have to wait. Clinicians also lose a lot of time waiting for patients or lab results. AI can help reduce hospital waiting times by optimizing schedules, so hospitals can plan more efficiently and scheduling systems can take account of patient risk profiles.

The rise of AI won’t be confined to hospitals; over time, it will become embedded into mobile and wearable devices. Gartner recently predicted that by 2025, 50% of the population will rely on ‘virtual personal health assistants’ for their routine primary care needs. And this is just the start of the AI journey, helping humans to save lives and stay healthy across the spectrum of health and care.

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About Ruud van der Loo
Vice-President Global Head Healthcare Market at Atos
Ruud is Vice-President Global Healthcare Market at Atos and has worked for the company since 2008. Ruud has a clear vision on the benefits of digital transformation in healthcare and life sciences. He has worked with senior Executives in healthcare around the world on how to use technology to enable them to withstand challenges they face in the fast moving world and adopt speed, agility and flexibility. The Atos Healthcare program is set up to power the shift to precision medicine by leveraging the digital shockwaves like optimizing real-time clinical delivery and the orchestration of collaboration and tele-health. Ruud has a long track record in Healthcare IT Services, with more than 20 years in senior executive management positions. In those roles he has gained vast experience in developing national and international strategies and sharing best-practices. Ruud is a strong believer in the fact that IT plays an important, maybe even the most important, role in the transformation to Value Based Healthcare.