Business technology transformation for banking overdrive
The intelligence, agility and efficiency with which banks leverage customer data now becomes the foundation for differentiation and success – but only if you can translate it into an experience that makes your clients love you.
Atos Now Banking asks how every banking process and every business technology can be exploited to contribute to better customer experience – even taking into account the most arcane back-office processes.
We look at the technology practices which are changing the world at large and ask what they mean for every successful bank: realtime analytics, process robotics, and the rest.
As a partner on this digital journey, Atos will help you make the quality of experience for your customers a point of winning differentiation – while delivering insight like never before.
Machine learning to disrupt 40%
of all banking roles.
With the emergence of FinTechs, banks are facing new competitive pressures. At the same time, FinTechs face challenges with international regulatory compliance, credit issuance and global distribution channels. Our cloud-based FinTech propositions, engagement program and research, offer new ways to meet the industry’s core transformation challenges head-on.
So how are you going to exploit opportunities to survive and thrive in Financial Services? As a leader in integrating FinTech solutions, answering this question is our primary focus. That is why we established the Atos FinTech program with three clear aims:
Atos Networked Banking – become a trusted, secure bank but with the flexibility of a FinTech
Will your bank continue to be there for its customers as the market changes? Will it be there if driverless cars need their own bank accounts? Will it be there with real-time analytics to offer an instant decision on a mortgage? Will it be there for millions of customers yet treat each one as an individual?
Putting Artificial Intelligence (AI) at the heart of the Business – Ulster Bank is leading its market with an AI platform
Artificial Intelligence (AI) is no longer a pilot project for Financial Services. It already has many real-world uses, including performance improvements through integration with advanced analytics and customer relationship management (CRM).
Atos worked with Ulster Bank to reinvigorate its CRM platform through our dedicated AI component, SalesForce Einstein. Combining machine learning, deep learning, predictive analytics, natural language processing and data mining, Einstein gives the bank a one-stop-shop AI platform for CRM.
As a result, its users can act on customer intelligence much faster and more accurately. With rich information at their fingertips, Relationship Managers can prioritize individuals, leads or opportunities. And with automation, the bank can continually model its 1.9 million customer base to make better business decisions.
News – December 2018
Atos is organizing a hackathon for the wealth management sector at its London headquarters.
Look Out 2020+ for Banking
Which business opportunities and key technologies will shape the future of Banking?
View Atos’ Vision on becoming a networked bank – Surviving and thriving in Banking – Opinion Piece.