Going further together
While Usain Bolt is chiefly known for astounding individual performances, he did his part as a team-player too at the London 2012 Olympic Games, helping Jamaica to a gold medal and a world record in the men’s 4x100m relay – the first team ever to break the 37 second mark.
With four years preparation for a two week peak time event, as Worldwide IT Partner and lead integrator of the Olympic Games, we’ve got to get the teamwork right too. We prepare the Olympic Games integrated IT systems and deliver them seamlessly by running a supplier-management model to integrate and lead a wide group of suppliers from various cultures and countries.
We use our Olympic Games experience of supplier orchestration to inform and enhance the work we do for other businesses worldwide in the field of Service Integration And Management (SIAM).
As companies move increasingly to Digital IT services, a more agile approach to service delivery – and orchestration, automation and tooling – is required. The SIAM provider must be able to demonstrate how they can manage traditional ‘legacy’ infrastructure-based services and contemporary agile Cloud and Digital IT services within a single SIAM framework.
A good SIAM provider is an integral advisor to the customer’s IT strategy. They ensure there is a collaborative approach to IT strategy and drive the execution of that strategy through the supply chain. They also have a responsibility to drive innovation: making the best of the expertise the suppliers have to provide informed advice and guidance to the customer on leading technologies, approaches and services that would benefit their business.
One of the other core capabilities of an outstanding SIAM provider is having a defined process for service portfolio management and also for new service introduction, so that new services required can be rapidly and safely introduced into live service across multiple suppliers, without disruption.
When it comes to achievement in supplier orchestration and change management, we are record-breakers. To find out more about our cutting-edge SIAM thinking contact us now.Read all stories from the games
Subscribe to the stories of the Games
If you would like to receive stories like this, please subscribe to our Olympic Games newsletter
SIAM implementation; the benefits and challenges. Guidance on implementing SIAM for in-house teams or specialist third-party suppliers.
The role of IT at the Olympic Games is changing significantly: reflecting new expectations about its organization and delivery, and many of the innovations in technology that will help to meet them.