“Le Fonds de Garantie des Dépôts et de Résolution (FGDR) relies on Worldline’s IT infrastructure”

Expands FGDR information system to achieve connection with 600 banking establishments

Worldline, Atos subsidiary for e-payment and transactional services, has been chosen by the Deposit Guarantee and Resolution Fund (FGDR) to develop and host the information system conceived to operate a compensation of the customers of a failing bank. The Worldline solution will ensure that the process is as automated as possible and provide high levels of traceability and security.

Interconnected with French banks, the Worldline solution will also pilot processes with a call centre, a desktop publishing centre to print and send compensation letters as well as a digitisation centre for customer correspondence. It will also provide an Internet gateway so that the customers of a failing bank will be able to follow the progress of their compensation claims online.

The Worldline solution will ensure a high level of security, robustness and traceability for this purpose. Some of the larger banks may experience a strong load increase in terms of user numbers and the volume of information to be processed.

"Developing a tool capable of handling the huge variety of customer profiles and accounts to be compensated, supporting regulatory and organisational developments, and guaranteeing the security and confidentiality of the banks’ data, these represent just some of the difficult requirements that Worldline was able to fulfil. After several months of design and development, the project is now in its operational phase. As planned, exchange tests with the banks are currently ongoing" stated Pierre DUMAS, Operations Director at FGDR.

"Worldline is very happy to support the Deposit Guarantee and Resolution Fund with its information system. Using process digitisation and big data solutions, Worldline is able to integrate and process complex flows and high file volumes" said Pascal Dehaussy, Director Banking, Finance and Insurance at Worldline in France.

About the Deposit Guarantee and Resolution Fund (FGDR): the Deposit Guarantee and Resolution Fund (Fonds de Garantie des Dépôts et de Résolution) is a public interest organisation created by a law of the French Republic of 25 June 1999 relating to savings and financial security. The FGDR manages 3 mechanisms: a deposits guarantee, an investor compensation scheme and a guarantee of performance bonds. By securing customer’s assets, the FGDR helps to ensure the stability of the French banking system and confidence in that system.

About Worldline

Worldline, an Atos subsidiary, is the European leader and a global player in the payments services industry. Worldline delivers new generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries, with 40 years of experience, Worldline is ideally positioned to support and contribute to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. In 2013, Worldline’s activities within the Atos Group generated revenues of 1.11 billion euros. The company employs more than 7,200 people worldwide. worldline.com