“Macmillan Cancer Support chooses Atos Origin to help improve supporter services”
London, 13 February 2008
Atos Origin, an international IT services company, today announced that Macmillan Cancer Support, a leading UK charity, has awarded it a business transformation contract.
The change programme will enable Macmillan to reach and support even more people affected by cancer and improve its service levels with supporters. It forms part of Macmillan's overall response to the opportunities provided by the NHS Cancer Reform Strategy.
Under the terms of the agreement Atos Origin will deliver a programme of work encompassing process redesign, IT infrastructure improvement, systems integration and change management. The technology platform will incorporate a suite of software including Microsoft Office Sharepoint and Dynamics CRM.
A secure information repository will be created through the customer relationship management and content management systems. These tools will provide Macmillan staff and its associated professionals with consistent and high quality information about Macmillan's customers. This will significantly increase the effectiveness of Macmillan's delivery of cancer support services and will improve fundraising.
Rob Gethen Smith, Head of IT for Macmillan said, “Following a competitive tender, we selected Atos Origin because they demonstrated the right mix of technical and change management capability, which is just what Macmillan needs for a programme of this size. I am confident that we are at the start of a productive partnership.”
“We are delighted to have won this new contract with Macmillan Cancer Support,” said Giles Hutchins, Head of CRM Practice for Atos Origin in the UK. “We are committed to deliver a high quality service that will enable Macmillan to improve service levels for both its customers and supporters and allow it to realise its future aspirations.”
Louis Geller, Head of Sales, Dynamics UK for Microsoft said, "We are delighted to see our software being used as a platform for change at Macmillan Cancer Support and are looking forward to seeing the partnership between Atos Origin and Macmillan drive ahead on this change program."
Atos Origin has delivered more than 500 CRM projects worldwide. In the UK Atos Origin has an established track record of working with other leading charities in the third sector.
About Macmillan Cancer Support
Macmillan Cancer Support improves the lives of people affected by cancer, providing practical, medical, emotional and financial support. Working alongside people affected by cancer, Macmillan works to improve cancer care. One in three of us will get cancer. 1.2 million of us are living with it. If you are affected by cancer Macmillan can help.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are EUR 5.8 billion and it employs over 50,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext Market Solutions, Atos Worldline and Atos Consulting.
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