“The Atos Origin Nantes and Brest Services Centre achieves level 3 CMMI certification”
Paris, 11 April 2007
Optimisation of processes to increase productivity and improve quality of service
Atos Origin, one of the leading international IT services players, is continuing its ambitious CMMI certification programme as part of the Group's strategy to globalise its operation and improve its operational efficiency. Atos Origin announces that its Nantes and Brest Services Centre has achieved level 3 CMMI (Capability Maturity Model Integration) certification, which confirms the value and the level of industrialisation in its applications and systems production process. In France, Atos Origin's aim is to finalise the CMMI3 certification programme for all of its regional services centres by the end of April 2007.
Atos Origin has implemented a CMMI certification strategy for its activities in the French regions. Atos Origin's national approach demonstrates a strong will to industrialise its methods and tools as well as to improve and capitalise on them, based on the best practice available in the field. It also involves a consolidation of skills which include characteristics specific to each services centre.
Using standard processes and tools, level 3 CMMI certification gives the Nantes and Brest Centre a confirmed industrial approach to meet the expectations of its clients. The ability to measure and analyse process effectiveness now allows for improved organisation of acquired and feedback experience of the projects as well as better and faster training for personnel. Formalising and capitalising on this knowledge makes it easier to begin new projects which now have access to past experience through proven, well supported operational processes, from handling client expectations to final delivery, through validation and configuration management phases. An archive set up in this way facilitates induction for people who have recently been recruited, since they now have access to “turnkey” engineering procedures. These steps are leading towards a permanent increase in working methods. All of these processes are monitored by quality of service indicators.
« In addition to the satisfaction of this certification which recompenses an approach initialized 2 years ago, the obtaining of the CMMI level 3 shows our strong motivation towards our customers and our employees. Having chosen this industrial model enables each one to share a comprehensive register, to implement tooled and effective approach and to capitalize on each best practice. It gives us the resources necessary for meeting the increasing requirements of our customers in terms of productivity, quality of services, and respect of our commitments. This is a team project which will promote for several years our Group's culture of service and excellence. It represents a major competitive advantage to develop our talents and to win new projects and customers. », says Christophe Kemlin, Director of Atos Origin's West Region.
The Atos Origin Nantes & Brest Service Centre
The West Region has nearly 660 personnel which will be strengthened by 70 new employees in 2007.
Our Nantes and Brest Services Center platforms (located on St Herblain and Brest sites) host both fixed-price and application management projects combining high-level requirements (delays, costs and work packages, quality), various expertises in technological environments (mainframe, new technologies and client/server), and an important flexibility in mobilizing our skills.
The Atos Origin Services Centre is present in Banking, Insurance, Public Sector. It has built its success on the region's fast growing activities, and benefits from the development of "front/back office” projects.
The CMMI model (Capability Maturity Model Integration), developed by the SEI (Software Engineering Institute) at Pittsburgh's Carnegie Mellon University (United States), is a significant step forward from the previous model, CMM.
CMMI defines the key elements required to perfect the processes required to produce effective applications and systems and describes the improvements which enable the change from an improvised process to a mature, disciplined process. It helps to promote the following goals: product cost, schedule, functionality and quality, set by the company with a view to providing its clients with ever greater satisfaction.
CMMI is becoming the reference for assessing the maturity of a company's processes, by comparing their level with the sector average. CMMI is also useful for planning improvements to a company's applications and systems processes.
CMMI is made up of five levels, with the fifth being the highest. Each level defines the company's level of maturity.
Level 3 corresponds to a “defined” level of maturity, where processes are described and applied by the whole organisation.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are EUR 5.4 billion and it employs 50,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors.
Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext Market Solutions, Atos Worldline and Atos Consulting.
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