“The Atos Origin Toulouse Services Centre achieves level 3 CMMI certification”
Paris, 21 February 2007
Optimisation of processes to increase productivity and improve quality of service
Atos Origin, one of the leading international IT services players, is continuing its ambitious CMMI certification programme as part of the Group's strategy to globalise its operation and improve its operational efficiency. Atos Origin announces that its Toulouse Services Centre has achieved level 3 CMMI (Capability Maturity Model Integration) certification, which confirms the value and the level of industrialisation in its applications and systems production process. In France, Atos Origin's aim is to finalise the CMMI3 certification programme for all of its regional services centres by the end of April 2007.
Atos Origin has implemented a CMMI certification strategy for its activities in the French regions. Atos Origin's national approach demonstrates a strong will to industrialise its methods and tools as well as to improve and capitalise on them, based on the best practice available in the field. It also involves a consolidation of skills which include characteristics specific to each services centre.
Using standard processes and tools, level 3 CMMI certification gives the Toulouse Centre a confirmed industrial approach to meet the expectations of its clients. The ability to measure and analyse process effectiveness now allows for improved organisation of acquired and feedback experience of the projects as well as better and faster training for personnel. Formalising and capitalising on this knowledge makes it easier to begin new projects which now have access to past experience through proven, well supported operational processes, from handling client expectations to final delivery, through validation and configuration management phases. An archive set up in this way facilitates induction for people who have recently been recruited, since they now have access to “turnkey” engineering procedures. These steps are leading towards a permanent increase in working methods. All of these processes are monitored by quality of service indicators.
“We are proud of the CMMI maturity model level 3 assessment achieved by our “onboard software” services centre. This result is the fruit of more than ten years capitalising and collaborating with the main businesses in the sector in the Toulouse region. To achieve this, we set up a solid organisation which utilised an improvement project manager, champions, directors and project managers. By doing so, we ensured that the procedure improvement process was managed and deployed effectively. Faultless involvement by our teams enabled us to achieve the ambitious goals we had been given. Today, our Services Centre has a major competitive advantage in providing solutions to our clients' challenges: quality and productivity”, declared Jean-François Lenôtre, Director of Atos Origin's Midi-Pyrénées Region.
The Atos Origin Toulouse Services Centre
The Midi-Pyrénées region has nearly 600 personnel participating in high added value technology projects. The Toulouse Services Centre has two agencies, located in Labège and Blagnac. Having achieved this certification, Atos Origin Midi-Pyrénées will increase its personnel by around a hundred, by the end of 2007, in all sectors.
With a presence in the Aeronautical, Space, Air Traffic Control, Industrial and Telecoms sectors, and strong experience in these sectors, the centre takes part in the following fields:
- Onboard software/ critical systems
- EAI / Exchanges
- Microsoft .Net
- Open Source
- HR / Salary (Peoplesoft / HR Access / SAP HR)
The CMMI model (Capability Maturity Model Integration), developed by the SEI (Software Engineering Institute) at Pittsburgh's Carnegie Mellon University (United States), is a significant step forward from the previous model, CMM.
CMMI defines the key elements required to perfect the processes required to produce effective applications and systems and describes the improvements which enable the change from an improvised process to a mature, disciplined process. It helps to promote the following goals: product cost, schedule, functionality and quality, set by the company with a view to providing its clients with ever greater satisfaction.
CMMI is becoming the reference for assessing the maturity of a company's processes, by comparing their level with the sector average. CMMI is also useful for planning improvements to a company's applications and systems processes.
CMMI is made up of five levels, with the fifth being the highest. Each level defines the company's level of maturity.
Level 3 corresponds to a “defined” level of maturity, where processes are described and applied by the whole organisation.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are EUR 5.4 billion and it employs 50,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors.
Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext Market Solutions, Atos Worldline and Atos Consulting.
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