“Manchester Piccadilly NHS Walk-In Centre, run by Atos Origin, Celebrates First Anniversary”
Manchester, UK, 17 November 2006
Atos Origin, a major provider of managed medical services, announced today that the Manchester Piccadilly NHS Walk-In Centre celebrates its first anniversary. Since opening its doors a year ago today, more than 20,000 local residents and commuters have visited the Centre, the first to be run by an independent company, for treatment of minor injuries and ailments.
Located less than five minutes walk from Manchester Piccadilly train station and with average waiting times of less than half an hour, the Centre has proven to be an exceptionally convenient service with the number of visitors each day averaging over 100. Patient feedback has been extremely positive, with 96% of those completing satisfaction surveys rating the service as good or excellent.
Health Minister, Lord Warner said:
"I am delighted to see that this commuter walk-in centre is performing so well for patients as it reaches its first anniversary. In building these centres we have reacted to the public who told us they want advice and treatment available outside of core working hours and right on their doorstep.
"The high satisfaction rates and the large numbers who visit the centre every day show that this is a well run centre that is fulfilling the expectations of the patients who visit it. NHS walk-in centres have proved safe, effective and popular with around three million patients per year using the services across the country."
"The PCT has supported the development of the NHS Walk-in Centre from the beginning and its popularity has given greater choice and ease to local people and commuters," commented John Harrop, director of operations for the Manchester NHS Primary Care Trust.
The service is led by nurses with a range of qualifications and experience in both primary and emergency care. The clinical team also includes a General Practitioner. The centre is open from 7am to 7pm, Monday to Friday, for treatment of minor injuries and ailments such as cuts, sprains, aches, and advice on health, stopping smoking and more.
“Working alongside the Department of Health and the Primary Care Trust, we have had a successful first year at the Centre and are now looking forward to continuing to provide a professional and high quality service to NHS patients in Manchester,” said Martin Lyne, NHS service delivery manager at Atos Origin.
Atos Origin was selected to deliver the Manchester Piccadilly NHS Walk-In Centre under a five-year contract awarded in October 2005. Atos Origin is responsible for managing the centre including refurbishment of the site, recruitment of healthcare professionals and the day to day running of the service.
Atos Origin is a unique service provider to the UK healthcare sector, providing occupational health, primary care, capability assessment and diagnostic services to more than two million people each year. Atos Origin also delivers IT programmes at the heart of the health service modernisation programme, increasing patient choice and improving the patient experience.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than EUR 5.5billion and it employs over 47,000 people in 40 countries. Atos Origin is the Worldwide Information Technology partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext Market Solutions, Atos Worldline and Atos Consulting.
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