“Atos Origin Supports Hospices Civils de Lyon in Largest-Ever Deployment of Oracle Applications Solution in French Hospital Sector”
Paris/Lyon, 11 July 2006
Hospices Civils de Lyon, the second-largest university hospital in France, has selected Atos Origin to help it deploy a new business and financial management system based on Oracle's E-Business Suite. The system marks one of the first large-scale deployments of an ERP system in France's hospital sector.
"Ensuring that users embrace the deployment of ERP is a key success factor. Efficient management of a vast project like the revamping of the management system and the planning and development of the information system at the Hospices Civils de Lyon requires an unyielding focus on respecting deadlines. Atos Origin met our expectations by making an active contribution to the deployment of this new system, whose primary functionalities have been on stream since January 2006," said Philippe Castets, Hospices Civils de Lyon Chief Information Officer.
Management of Hospices Civils de Lyon decided to implement a new management system based on the Oracle ERP solution to support the shift to new management processes more focused on driving higher performance in both medical services and business efficiency. The system's powerful management accounting capabilities will enable the hospital to address the challenges inherent in the major reforms now underway in French hospital care, such as budget planning and controls, while at the same time improving management productivity. In particular, these upgrades are designed to enhance the administrative services provided for healthcare delivery units.
The project also aims to plan and develop the Hospices Civils de Lyon information system through the native integration of best management practices into the ERP system and by reducing the number of applications in the system, thus lowering maintenance costs.
Likewise, the input of uniform, secure data collected via powerful tools guarantees the near-term availability of a reliable reporting system, ensuring exhaustive coverage and precise traceability. In this way, the new information system will support a broader management project by enabling the hospital to structure management processes and optimize processing of business and financial information thanks to several key functionalities:
- Preparation and application of budgets and year-end forecasts.
- Procurement management (supplier contracts, purchasing, reception, payments).
- Central listing of products and suppliers.
- Management, general ledger and budget accounting.
- Fixed assets.
- Cash receipts.
HCL management supervised training sessions that were successfully completed in a very short timeframe. In line with objectives, the sessions were adapted to deployment requirements, thus guaranteeing changeover to the new service on the scheduled date. Atos Origin consultants effectively stewarded the process, swiftly addressing the challenges of a highly specific and complex system and functional environment.
Training teams maintained steady progress by implementing a user education program tailored to the project needs. Training was broken down into 27 modules with sessions lasting one to three days, covering the entire scope of the ERP system for the different profiles identified. In all, the training team of HCL experts and Atos Origin consultants led by a Hospices Civils de Lyon project manager provided 2,300 days of training for 750 users between November and mid-April.
A dedicated change management support team helped ensure that personnel embraced the new resources and operating procedures, explaining the expected benefits, thus transforming staff into active participants in the deployment process. The initial objectives centered on building awareness and nurturing employee commitment to the project, empowering users with a sense of initiative and developing shared competencies.
"We are delighted to have had this opportunity to support Hospices Civils de Lyon in this forward-looking initiative and we are proud of the confidence HCL expressed by choosing Atos Origin for a task that draws on critical skills to address functional, methodology and relationship management challenges," added François Guillemot, Regional Director of Atos Origin.
About Hospices Civils de Lyon
Hospices Civils de Lyon (HCL) provides efficient healthcare through a coordinated pool of expertise that spans all clinical specialties. To address the individual needs of each patient, its 17 member hospitals include establishments with cross-disciplinary expertise, others with a more specialized focus and a number of geriatric care centers. Flexible solutions for hospital stays and treatment are continually developed to increase patient satisfaction. In 2005, HCL provided care during hospital stays for 160,176 patents, as well as 825,130 outpatient visits. The emergency services treated 204,533 patients. The organization counts a total of 5,484 beds.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are EUR 5.5 billion and it employs over 47,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext Market Solutions, Atos Worldline and Atos Consulting.
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