“Atos Origin to serve global customers via its newly launched it service desk”
Kuala Lumpur, July 4 2005
Malaysia – the hub for Atos Origin end-user services for the Asia Pacific region IT Service Desk to provide English language support globally Atos Origin, a leading international consulting and IT services provider officially launched its latest Global IT Service Desk in Kuala Lumpur, today. The Service Desk, which is housed in the Cyberjaya office, is part of a global network of IT Service Desks and Competency Centers in the world. Other major centers are located in the United States, Brazil, the Netherlands, UK, France and Poland.
The Global IT Service Desk in Malaysia provides English language support to Atos Origin's customers, as well as support in local languages, servicing customers throughout the Asia Pacific region.
Bernard Bourigeaud, Chairman of the Management Board and Chief Executive Officer of Atos Origin declared: “Asia is a major focus for Atos Origin. Following the opening of a state-of-the-art twin Data Center in Hong Kong in October 2004, this latest Asian addition to the global Atos Origin infrastructure shows the company's commitment to the region and can be seen as a step forward in the expansion plans of Atos Origin in this part of the world.”
Going forward, Atos Origin will expand its Malaysian base to include a regional Business Process Outsourcing (BPO) centre for fleet card management.
Atos Origin views Asia as a thriving hub for information technology as the mega cities in this part of the world are growing at a steady rate, through modernisation and improvement of their infrastructure.
Asia Pacific has been recognised for its ability to provide an excellent combination of high quality workers and cost effectiveness, coupled with high productivity level and state-of-the-art IT infrastructure. Atos Origin cited these advantages as the defining factors that encouraged the company to enhance its presence in this region.
Atos Origin's worldwide network of Global IT Service Centers provides continuous and integrated support for Atos Origin customers. The offerings include Single Point of Contact for all IT-infrastructure and applications related matters, remote end-user support, network and server monitoring and management.
Atos Origin has more than 17 years of operating history in Malaysia and is strong supporter of Malaysia's Multimedia Super Corridor (MSC) initiative. The MSC-status company provides full business and technology services through three main service lines – Consulting, Systems Integration and Managed Operations.
The company's list of clientele in the region include, leading telecommunication operators, financial institutions, consumer product companies and utility service providers, among others.
About Atos Origin
Atos Origin is an international consulting and information technology (IT) services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than EUR 5 billion and it employs 46,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games.
Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, AtosEuronext, Atos Worldline and Atos Consulting.
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