“Atos Origin has been selected by Société Générale for the deployment of its mobile phone credit top-up service”
Paris, 3 November 2005
Atos Worldline, an Atos Origin Company, has been selected by French bank Société Générale to develop, maintain and operate its new free mobile phone credit top-up service. This multi-channel service available 24/7 can also be used to remotely top up the credit of a family member's mobile phone.
So as to widen its range of services through innovative offers, Société Générale has set up a solution for topping up the credit of prepaid mobile phones using a multi-channel access approach (via SMS, Internet and an Interactive Voice Server). This service offers the end user simple, high added value solutions (saving time and making life easier), that are designed around Internet and telephone technologies. This free service is available 24/7 can also be used to remotely top up the credit of a family member's mobile phone.
Atos Worldline was entrusted by Société Générale with the development, maintenance and operation of its mobile phone credit top-up service. The Atos Worldline solution, which is modular and can evolve, required a supporting capacity throughout all of the steps of the project (design, development, integration, production and industrialization). Furthermore, Atos Worldline, on the strength of its expertise in this field, met its commitments in terms of quality of service, security, lead-time and performance levels.
Atos Worldline covers all of the functional needs of Société Générale's mobile phone credit top-up service: service calls management, user interfaces, text messages (SMS) processing and diffusion and service monitoring. Atos Worldline also manages the systems integration while meeting availability and adaptability demands in the event of high volume workloads.
Credit top-up is immediate and is undertaken by sending an SMS to 32 345, from the bank's web site or by calling 0 820 11 36 36. Customers can view their credit- top-up history at any time by going to www.particuliers.societegenerale.fr (under the "Recharger votre mobile” [Top up your mobile] heading).
This service has been available since the summer of 2005 to top up phone plans provided by mobile phone operator Orange France.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than EUR 5 billion and it employs over 46,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors . Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext Market Solutions, Atos Worldline and Atos Consulting.
Atos Worldline, an Atos Origin company - Atos Worldline is a major European player in the processing of large-volume electronic exchanges, specialising in electronic payment services, CRM and e-services (internet, voice and mobile services). With the focus on technological innovation, Atos Worldline implements its solutions in processing or integration mode. Atos Worldline has 2,500 employees in Europe and has an annual turnover of €400 million.
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