“Philips and Atos Origin announce expansion of Philips Remote Services Network (RSN)”
Paris, 21 July 2005
Atos Origin announced today that it recently signed a three-year contract with the Medical Systems division from Royal Philips Electronics for the roll-out and continued support of the Philips CUSTOMer CARE Remote Services Network (RSN).
The Philips worldwide CUSTOMerCARE Remote Services Network (RSN) is an advanced, broadband, private network that links Philips Medical Systems equipment to their global Remote Service Centers. Delivering speed, reliability and advanced security, the Philips RSN replaces slow, unprotected and unreliable modems with a choice of secure, encrypted communications links. RSN enables remote functionality such as system diagnostics, problem identification and problem solving, as well as proactive maintenance on medical equipment located at the customers' premises. The result is rapid, advanced support delivered by authorized Philips remote service resources from anywhere around the world.
Atos Origin provides the expertise to enable this service, such as installations, maintaining security standards, monitoring the network, operations management of application software and routers, and integrating the medical equipment on hospital's local area networks. Atos Origin delivers and maintains the RSN in a secure and scalable fashion for what will be one of the largest deployments of this kind worldwide.
After a successful pilot rollout, this remote management infrastructure is now fully implemented and in operation around the globe. The RSN will allow Philips to deliver new value-added services to their customers, such as self diagnostics and software upgrades. Philips now has more than 1,300 hospitals on the RSN, with the goal of having all of its customers on the CUSTOMerCARE Remote Services Network by the end of 2007.
About Royal Philips Electronics
Royal Philips Electronics of the Netherlands (NYSE: PHG, AEX: PHI) is one of the world's biggest electronics companies and Europe's largest, with sales of EUR 30.3 billion in 2004. With activities in the three interlocking domains of healthcare, lifestyle and technology and 159,700 employees in more than 60 countries, it has market leadership positions in medical diagnostic imaging and patient monitoring, color television sets, electric shavers, lighting and silicon system solutions. News from Philips is located at www.philips.com/newscenter.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than EUR 5 billion and it employs over 46,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, AtosEuronext, Atos Worldline and Atos Consulting.
For more information, please contact:
Tel: +1 425-487-7479
Tel: +1 978-659-7302
Tel: + 33 1 55 91 26 33
José de Vries
Tel: + 33 1 55 91 24 53