“Atos Origin To Manage 10,000 Bouygues Telecom Workstations”
Paris, 4 July 2005
Atos Origin has been chosen by Bouygues Telecom as IT partner to manage all of the French telecom's desktop assets, which include 10,000 workstations, 450 servers and 580 printers on 24 sites throughout France. The five-year outsourcing contract has been in effect since May 1, 2005.
Atos Origin, France's leading provider of distributed infrastructure management services, is responsible for the entire service chain, including:
- Help desk services.
- Onsite support.
- Remote software distribution.
- Server management.
- Automation: master files, configuration of workstations and printers.
- Equipment management: sourcing, inventory, maintenance and disposal.
- License management.
The budget was prepared using a service marketing approach. Users were segmented into three categories by function and fees were set for each workstation and category.
“Our culture is similar to Atos Origin's in that both organizations are entrepreneurial and customer-focused,” said Alain Moustard, head of Operations and Service Quality in Bouygues Telecom's IT Systems Department. “We chose Atos Origin mainly for its methodology, its ability to deploy automation systems and identify areas for improvement, and its excellent nationwide coverage. In addition, our two companies share the same strategic focus on mobile solutions, as illustrated by our current launch of Edge and Atos Origin's mobile workstation support.”
“We already manage more than 500,000 workstations,” added Eric Duforest, head of Atos Origin's Distributed Infrastructure Services. “We're pleased to leverage our extensive experience for our new client, Bouygues Telecom.”
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than €5 billion and it employs over 46,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Euronext, Atos Worldline and Atos Consulting.
Atos Origin in telecommunications
Atos Origin has a proven record of over 20 years of accomplishment and experience in the Telecoms sector and has the capacity, skills, and capability to provide global services. Atos Origin delivers reliable end-to-end solutions and has a customer base covering major telecom operators in Europe. The company's annual revenue in the telecom industry is close to €1 billion.
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