“Atos Origin Ranked as a Top Player in Business Process Outsourcing in Europe by Leading Analyst Firm”
Paris, 18 April 2005
European BPO market shows annual growth rate of 9 % Atos Origin, a leading international IT-services company, is ranked number two in the 2003 European Business Process Outsourcing (BPO) market (based on annual revenues) by analyst firm Gartner in its latest research report “The Market trends: Business process outsourcing, Western Europe, 2003-2008”.
In the study, BPO is defined as the delegation of one or more IT-intensive business activities to a service provider. It typically takes the form of a multi-year contract oriented around business metrics for business processes that are based on IT. Gartner Dataquest estimates that $21 billion was generated in BPO in Western Europe in 2003 and total expenditure is expected to grow to $33 billion in 2008, representing an annual growth rate of 9.4%. In 2004, more than half of European BPO activity took place within the UK; Germany and the Netherlands clearly show an increase in BPO adoption.
With annual BPO revenues of EUR 626 million in 2003, Atos Origin is a major player in this market offering an ideal mix of consulting via its Atos Consulting division, combined with systems integration and managed operations capabilities - reinforcing Atos Origin's positioning in the BPO market. Atos Worldline, an Atos Origin company focuses on IT-related BPO for services and solutions covering the whole process of payment and information flows.
Atos Origin's customers include Accounting Plaza in the Netherlands, Barclays Bank in France, Commerzbank in Germany, Iberia in Spain and Royal Mail in the UK. The company recently announced its largest ever UK deal, a EUR 750 million BPO contract with the Department for Work and Pensions (DWP).
Dominique Illien, Member of the Management Board, Coordinating Global Managed Operations at Atos Origin, said: "We are pleased to be ranked the number two BPO player by Gartner and feel the ranking clearly reflects our accomplishments in the BPO market where we focus on high-added value IT-related business. Atos Origin has a significant presence in the fast-growing market for payment card and internet processing. We believe that a larger number of our clients will choose to outsource their front and back office transaction processing operations in order to generate substantial cost savings. Atos Origin will expand its offerings through technology developments in areas such as smart card, identification, telecommunications billing, multi-channel banking and security”.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than EUR 5 billion and it employs over 46,000 people in 40 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international blue-chip companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, AtosEuronext, Atos Worldline and Atos Consulting.
Atos Worldline, an Atos Origin company - Atos Worldline is a major European player in the processing of large-volume electronic exchanges, specialising in electronic payment services, CRM and e-services (internet, voice and mobile services). With the focus on technological innovation, Atos Worldline implements its solutions in processing or integration mode. Atos Worldline has 2,500 employees in Europe with an annual turnover of EUR 400 million.
José de Vries,
PR manager Atos Origin
+ 33 1 55 91 24 53