“Atos Origin to help France’s employee health insurance fund migrate documents to electronic media”
Paris – November 16, 2004
CNAMTS, France's employee health insurance fund, has chosen Atos Origin to support the pilot phase of Diadème, a nationwide project to migrate health insurance documents to electronic media. In France, health care expenses are reimbursed by the national health insurance funds (CPAM), which currently manage the corresponding paper documents. The support project will be conducted jointly with Parker Williborg, which, alongside Atos Origin, will provide expertise in electronic document management. This trial phase will lead to the deployment in CPAM agencies of a work organization built around electronic media rather than paper documents.
CNAMTS wants to speed workflows and integrate electronic storage and consultation functions by digitizing most paper documents regarding health insurance beneficiaries. These documents include claims for reimbursement, sick and injury leave notices, employer certificates and written queries.
Atos Origin was chosen to support the 14 pilot CPAM agencies in implementing digitization, Electronic Document Management (EDM) and Workflow technologies. Once these systems are up and running, the Group will draw up a rollout plan to extend the solution to the entire CNAMTS network. Given the project's scope and importance, the rollout phase will obviously depend on the conclusions reached during the pilot phase.
The use of EDM and Workflow technologies is expected to improve the quality of service provided to beneficiaries, healthcare professionals and employers, as well as enhancing agency productivity and staff work quality and working conditions. It will also create opportunities to divide and share workloads more efficiently among processing centers and optimize the scheduling and control of benefit payments.
“The challenge for our service provider is not just to offer effective support to the pilot agencies but also to leverage the experience gained during the pilot phase so that we roll out a tried and tested system,” said Nathalie Royant, head of the CNAMTS Diadème project.
“Thanks to our strong regional presence with 15 offices across France and our extensive experience in large-scale transformation and upgrade projects for government agencies, Atos Origin is currently working with a large number of clients in the area of healthcare and social benefits,” said Jean-Claude Hercelin, head of healthcare and social projects development at Atos Origin. “In this way, we are helping to improve public services and make them more efficient.”
The CNAMTS is a government agency that manages the accident and health insurance branch of France's social security system. With 128 national health insurance funds in mainland France (CPAM), four general social security funds (CGSS) in overseas departments, 16 regional health insurance funds (CRAM), 22 regional health insurance unions (URCAM) and 13 health insurance fund management unions (UGECAM), the CNAMTS covers all of France.
CNAMTS ensures the social protection of 85% of the French population (around 50 million beneficiaries) and represents 80% of expenses, ie 113,8 billion euros of sickpay, maternitypay and work accident compensation.
About Parker Williborg
Parker Williborg is a consultancy specialized in strategic intelligence, organizational analysis, knowledge management, strategic master plan management and IT systems. The company makes extensive use of leading-edge information technologies.
About Atos Origin
Atos Origin is an international information technology services company. Its business is turning client vision into results through the application of consulting, systems integration and managed operations. The company's annual revenues are more than EUR 5 billion and it employs 45,000 people in 50 countries. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and its clients include ABN AMRO, Akzo Nobel, Alstom, BNP Paribas, Ericsson, EDF, Euronext, Fiat, France Telecom, ING, KPN, Philips, Renault, Royal Bank of Scotland, Saudi Aramco, Schlumberger, Shell, Standard Chartered Bank, Telecom Italia, UK Department for Work and Pensions, Unilever, Vivendi Universal and Vodafone.
Atos Origin is quoted on the Paris Euronext Premier Marché and operates under the trade names Atos Origin, AtosEuronext, Atos Worldline and Atos Consulting.
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