“i2 and Atos Origin Partner to Provide High-End Application Management Services to European Clients”
Amsterdam / San Francisco, 24 July 2002
Service Will Be Designed to Significantly Reduce Total Cost of Ownership for i2 Software Implementations
i2 Technologies, Inc., (Nasdaq: ITWO), the leading provider of value chain management solutions, and Atos Origin, the €3bn IT services company, are partnering to provide application management services to i2 clients across Europe. i2 and Atos Origin plan to ensure that the service offering will adhere to the industry standard ITIL best practices framework. The services are available now.
TIL is an ISO9001 compliant integrated set of process oriented best practices for delivering and managing IT services. The partnership will focus on the Service Support part of these best practices, applied to i2 solutions. Service Support is comprised of Change Management, Release Management, Problem Management, Incident Management and Configuration Management.
Atos Origin estimates that IT teams spend the majority of their time on operational application management and too little on measuring delivered business value, or improving processes and defining new solutions. This costs organisations a great deal in terms of efficiency and asset utilisation.
The partnership is designed to bring i2's clients significant cost savings per year in managing their software applications, and builds on both company's expertise and experience in managing customer solutions as well as Atos Origin's established position as a service provider in this space.
The partnership also enables Atos Origin to help customers in managing day-to-day maintenance, upgrades, installations, modification and management of i2 software applications, relieving administrative pressure on existing customer IT teams and freeing time to develop solutions to drive forward business.
The partnership builds on the existing cooperation between the two companies and leverages their respective strengths. Atos Origin provides experienced application management and support teams, allowing customers to benefit from the economies of scale offered by working with a leading service provider. i2 continues to provide core product expertise as well as standard product maintenance and support services, and will monitor quality of service delivery by both direct involvement and training and certification of Atos Origin staff.
Andrew Skehel, VP Consulting, EMEA, i2 commented: "Atos Origin has a strong competitive advantage in the area of Application Management. As a team, i2 and Atos Origin have a strong track record of delivering customer value. We believe that together, we offer our customers the best of both worlds - market leadership in value chain management combined with proven expertise in the high-end applications management arena."
i2 is the leading provider of value chain management. i2's value chain management solutions help companies plan and execute all of the activities involved in managing supply and demand. These solutions span the entire scope of value chain interactions, including demand chain management, supply chain management and supplier relationship management. Learn more at www.i2.com. i2 is a registered trademark of i2 Technologies, Inc. and its subsidiaries.
i2 is a registered trademark of i2 Technologies, Inc. and its subsidiaries.
i2 Cautionary Language This press release may contain forward-looking statements that involve risks and uncertainties including forward-looking statements regarding the results of the alliance between i2 and Atos Origin, the compliance of the alliance service offering with certain industry standards and the benefits to be received by customers of the alliance. These forward-looking statements involve risks and uncertainties that may cause actual results to differ from those projected. For a discussion of factors, which could impact i2's financial results and cause actual results to differ materially from those in forward-looking statements, please refer to i2's recent filings with the SEC, particularly the Form 10-K filed April 1, 2002 and Form 10-Q filed April 29, 2002. i2 assumes no obligation to update the forward-looking information contained in this news.
About Atos Origin
Atos Origin is a leading international business and technology integrator. Its business is turning client visions into results through the application of management consulting, enterprise, e-business and outsourcing solutions. The company has annual revenues of EUR 3 billion, operates in more than 30 countries worldwide and has over 26,000 employees. Atos Origin's clients include ABN-Amro, Alstom, BNP Paribas, Euronext, Fiat, ICI, KPN , Lucent, Philips, Renault, Saudi Aramco, Shell, Unilever and Vivendi Universal and Wolters Kluwer.
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