“Shell Picks Atos Origin To Deploy New IT System to Manage Card Transactions at French Service Stations”
Paris - February 18, 2002
Shell has selected Atos Origin to design, build and run a new generation platform for the remote collection of payment card transaction data flows from the Anglo-Dutch company's network of 1,200 service stations in France. The platform will manage bankcards, Shell fleet cards and loyalty cards. The project will start up in April and be deployed gradually throughout the year.
The new generation platform will offer Shell a number of critical advantages. It will help broaden the customer base, by handling a greater variety of petroleum and other private label cards, while heightening transaction security, ensuring compliance with the new CB5* banking specifications and enhancing the Club Avantages loyalty program.
The platform will centralize card data acquired from a universal Electronic Payment Terminal. Atos Origin will manage data collection, transaction routing to the processing centers and remote EPT configuration. The platform will also provide Shell with tools for detailed tracking of flows, workstation support and effective management of the installed terminal base.
"In deploying this new generation platform, we will be one of the first companies compliant with the CB5 banking standard, which will enable us to accept international Europay/MasterCard/VISA (EMV) cards," says Catherine Erbe, remote collection project manager at Shell France. "We've worked with Atos Origin for more than ten years and are delighted to partner with it again. They have extensive experience with managing acquisition platforms and broad expertise in implementing innovative CB5 services."
"Our custom data acquisition solutions make it possible for large companies to respond rapidly to market developments, such as new payment cards or loyalty card enhancements, as well as to new regulations," says Thierry Thomas, Atos Origin's Sales Management Director, Customer Management Services. "This new generation solution can be used in any industry where pooling payment and loyalty card flows in a centralized management system is business critical. It also contributes significantly to migrating the major corporate payment systems to EMV acceptance."
CB5 is a program being implemented by France's bankcard consortium, whose specifications are designed to facilitate:
- Acceptance of new EMV cards.
- Heightened securitization of card-based transactions.
Companies are expected to be CB5-compliant by early 2003.
About Atos Origin
Atos Origin, a leading e-services provider, enables clients to turn their objectives into value-driven results through effective use of consulting, systems integration, e-business and IT outsourcing solutions The company employs some 27,000 people in more than 30 countries worldwide, with annual sales of more than EUR 3 billion. Customers include ABN-Amro, Alstom, BNP Paribas, Euronext, FIAT, ICI, Lucent, Philips, Renault, Saudi Aramco, Shell, Unilever, Vivendi Universal and Wolters Kluwer.
Atos Origin's Customer Management Services business supports customer business growth by optimizing, enhancing and securitizing contact, data and payment flows regardless of channel or media. It offers consulting services, payment solutions and services, document digitization, integrated CRM and multimedia customer contact centers.
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