“Systar Partners With Atos Origin To Deliver Innovative E-Business Solutions Throughout Europe”
St. Cloud, France and Fairfax, Va., December 20, 2000
Atos Origin Offers Systar's BusinessBridge Product To Help Customers Enhance Their Quality of Service
Systar (Bloomberg: SYSR NM), the leading provider of business process performance software solutions, today announced that it has partnered with Atos Origin (Bloomberg: SAX), a global IT and e-services provider, to offer e-business process performance monitoring software and services to organizations in Europe. Under the agreement, Atos Origin will resell and implement Systar's BusinessBridge, further strengthening Systar's market penetration in a wide breadth of industries including telecommunications, financial services and logistics management.
"E-business has dramatically heightened service-level expectations between an organization and its customers, partners and suppliers. As a result, companies must ensure that their IT resources are operating in sync with business goals if they want to succeed," said Pascal Exertier, Managing Director of Integration Activities for ATOS Origins in France. "Systar's BusinessBridge is a well-proven technology solution that will provide our customers with a way to measure end-to-end service quality and fulfill e-business demands."
BusinessBridge collects and analyzes business and IT data in real-time, so organizations can assess whether customer and business expectations are being met. When deviations occur, BusinessBridge calculates their impact on the business and alerts the appropriate managers, so that they can make informed decisions and prioritize resources based on business needs.
"To provide first-rate service quality along a company's entire value chain, organizations must strengthen the performance of all their business processes. BusinessBridge makes it possible for Atos Origin's clients to measure business process performance relative to their customer expectations - improving their overall quality of service," said Philippe Guenault, vice president of continental Europe operations for Systar. "Atos Origin's reputation for supplying innovative solutions to its clients, combined with BusinessBridge's customer satisfaction record, ensures that this partnership will deliver tremendous value to both new and existing customers."
With Atos Origin's noted expertise in the telecommunications and financial industries, among others, the companies will work together to develop business opportunities throughout Europe. To launch the partnership, Atos already has trained several of its professional services experts on BusinessBridge.
Systar is the leading provider of business process performance software solutions for B2B environments. Its OmniVision and BusinessBridge solutions provide key business performance metrics to ensure compliance with customer commitments and business expectations. Systar's powerful business metrics capabilities enable companies to achieve operational excellence in complex and changing business environments. Systar, with headquarters in Fairfax, Virginia and St. Cloud, France, is publicly traded with shares listed on the Paris Stock Exchange (Bloomberg: SYSR NM). It has offices throughout North America and Europe.
For additional information, visit the company at www.systar.com.
About Atos Origin
Atos Origin, a leading European information technology services provider, enables clients to turn their objectives into value-driven results through effective use of e-business and IT solutions. The company's 27,000 employees deliver innovative solutions and strong industry experience to better manage the entire value network for companies and extended enterprises.
Atos Origin currently operates in 33 countries worldwide, with sales of EUR 2.8 billion in 1999. Customers include ABN-Amro, Akzo Nobel, BNP Paribas, Cegetel/Vivendi, Crédit Lyonnais, Euronext, FIAT, ICI, Lucent Technologies, Philip Morris, Philips, Shell and Unilever.
Systar and BusinessBridge are registered trademarks of Systar. All other names, product names and trademarks are the property of their respective holders.
The Weber Group