By helping end users adopt new software applications quickly and easily, employees have more time for their jobs, executives see improved financial outcomes, and those leading technology implementations experience less stress.
The Four Drivers of Adoption
The Breakaway MethodTM
Breakaway Adoptions Solutions specializes in customized simulations (including gamification), instructor-led training, go-live support services.
Adoption and STEPS
Breakaway’s history and the development of our proven methodology began in Healthcare IT. The STEPS listed below illustrate how increasing user adoption can significantly impact the usability of new technology. Breakaway success has led them to expand their services beyond Healthcare IT, and into manufacturing, pharma, retail, banking, aerospace and more!
Satisfaction:
If we transform how we use software/technology, patients will spend less time waiting for results and providing historical information to their clinicians and more time focusing on their own health and well-being. Clinicians will also experience less frustration over inefficiencies and errors.
Technology:
Adoption of any technology is difficult without the right education and long term strategy.
Electronic secure data:
Technology adoption will ensure the data and reports are accurate and valuable in guiding us to improve outcomes.
Proficiency:
Effective use of technology will decrease errors, improve safety, and improve outcomes.
Saving:
Achieving a high level of adoption quickly allows the employees to get back to work instead of struggling with the technology.
Breakaway Adoption Solutions is a proven leader in the field of technology adoption.
We are proud of the following accomplishments:
- Healthcare IT experts since 1999.
- Backed by research-based methodology.
- Educated millions of end users.
- Proven improved adoption of new technology.
Additionally, Breakaway:
- Is completely vendor agnostic.
- Has experience across industries including healthcare, retail, manufacturing, banking, aerospace and more.
- Supports EHR, RIS/PACS, ERP, RevCycle, onboarding, compliance, and medical devices.
After a significant investment in time and finances when replacing or consolidating a software application, there will be discussion about how to manage that investment long term. After making a substantial investment in your new technology, the education and adoption of that technology is critical and should be a priority for any organization.
Why training matters
A well-designed training program provides users with the knowledge and proficiency needed to do their jobs after go-live. Effective training increases confidence and reduces support costs at go-live. Unfortunately, many organizations rely on a traditional classroom approach as their primary strategy for keeping users proficient. Instead, applying a blended approach to education allows for better tracking of proficiency metrics, less variation in user knowledge and confidence, and most importantly, improved job performance.
Ensure success with more than just training
Organizations need to aim for a higher goal than just checking “training” off the list. The true goal is for end users to adopt the technology. Aiming for adoption means designing the best workflows, ensuring the application is well-tested prior to implementation and throughout optimization, helping leaders support their staff through the monumental change to the work day, and communicating effectively to staff at all stages of the project and for the long-term use of the application.
Think long term
Many organizations have a myopic focus on the go live event, and sustainment of adoption is often overlooked. A key to long-term success with adoption, is to take an approach that represents your organization, is scalable to support organizational growth and change, and is repeatable to ensure that new employees receive the same learning experience that users received at go-live. This requires a scalable and sustainable methodology.
Since 1999, Breakaway Adoption Solutions has been revolutionizing how healthcare employees are educated on new health information technology. Breakaway has helped millions of professionals optimize the use of technology within their respective market. Our customized, scalable, repeatable learning solution will ensure that users achieve proficiency, and that adoption will be sustained for the life of the technology. The Breakaway Method ™ can reduce training time by 50-80%, providing significant time and cost savings to the organization.
Breakaway Adoption Solutions contractually guarantees adoption metrics to be 90% or higher. That’s one of a kind!
