Gartner Magic Quadrant for Managed Workplace Services, North America 2019
According to Gartner, the workplace is the “front line of digital change and employee engagement, where innovative workplace services give organizations a competitive edge.”
See why Atos moved up in the Leader’s Quadrant in the latest Gartner Managed Workplace Services report.
Atos-designed digital workplaces make it easy to provide tailored, personalized services delivered in a way that customers demand, helping banks differentiate themselves in an increasingly competitive marketplace.
Available through the cloud on a subscription basis, Atos’ Digital Workplace provides greater predictability and control over IT costs, while providing secure, reliable access to an ecosystem of Atos and partner business applications and services.
Our platform makes it easier for distributed global workforces to connect, communicate and collaborate to enhance personalized customer experience and reduce costs.
Improving Customer Service
Consistently deliver personalized customer experiences securely across all your channels and mobile applications. Measure channel performance with easy-to-use customer analytics, while enabling greater operational efficiencies with robotic process automation to ensure a consistent customer experience across your enterprise.
THE RESULT: Improved customer loyalty and reduced churn through personalized customer experiences managed through a cloud-based digital workplace solution that can deliver as much as 30% in operational cost savings.
Being More Productive and Secure
Ensure the protection and compliance of your data and assets across your all your customer channels with a robust security platform that consists of access controls and virtual workplaces to manage apps and BYOD devices used by employees across branches or service centers.
THE RESULT: Reduced risk through automated and secure management of all your end user devices cost-effectively. Automatically upgrade your mobile environment while protecting the privacy of your customers’ data – ensuring their trust and loyalty.
Atos Digital Workplace in Financial Services
TRADING DIGITAL WORKSPACES: A FINANCIAL SERVICES CASE STUDY
In this case study, a large investment and financial services firm wanted to reduce the costs of customer and end-user support while delivering a streamlined, interactive service experience. Learn how it partnered with Atos to do just that.
DIGITAL WORKPLACE FOR FINANCIAL SERVICES: THREE CASE STUDIES
Improving service underpins how banks engage and maintain the loyalty of their customers. Learn how Atos Digital Workplace provides a suite of collaborative, secure, intelligent work tools and support services to help banks enhance customer service cost effectively.
NELSON HALL NEAT EVALUATION: DIGITAL BANKING SERVICES
Atos has been identified as a Leader in the Overall market segment by Nelson Hall for Digital Banking as shown in the NEAT graph. Leaders, such as Atos, are vendors that exhibit both a high ability to deliver immediate benefit and to meet client future requirements.
GARTNER MAGIC QUADRANT FOR MANAGED WORKPLACE SERVICES, 2019
For the second year in a row, Gartner has positioned Atos as a Leader in its 2019 Magic Quadrant for Managed Workplace Services, North America.
Read the full Gartner report here.
ATOS PRESCRIPTIVE SECURITY
Ensure your digital workplace is secure with Atos’ Prescriptive Security. This integrated service is based on the simple truth that automation and raw computational power provide concrete advantages for overwhelmed, isolated teams of security personnel.
QUANTUM COMPUTING FOR FINANCIAL SERVICES
Separate fact from fiction in quantum computing’s application for the financial services sector. Get Atos’ perspective on how to prepare for a quantum computing world.
INFOGRAPHIC : DIGITAL WORKPLACE FOR BANKING AND CAPITAL MARKETS
Just show me the facts. And that’s what this infographic does. Get a high level overview of why financial services organizations need a digital workplace.
LOOK OUT 2020+
INDUSTRY TRENDS: BANKING
Banks must reinvent their approach to customer experience, operations, business model design and trust and compliance to thrive. Learn how new industry trends will transform the financial services industry.