Service Management

Launch your digital journey alongside respected service management colleagues

About this scheme

If you’re interested in leading the future of  technology, there’s no better place to start than our Level 3 Service  Management apprenticeship. The 12-18 month programme combines classroom  training with hands on experience, with modules designed to teach you both the  technical and business skills you need to thrive in a long-term service  management career.

This scheme will see you developing and using an  impressive portfolio of knowledge to resolve application and product issues for  our customers. It’s a rare balance of technical prowess, creative problem  solving and relationship building – all skills you’ll put to good use as you  progress your digital career.

What you’ll cover

Everything you’ll learn will aid you in creating  an agile and highly tailored service environment. That will mean building  experience in how to isolate the root-causes of major issues to permanently  resolve them. You’ll also learn how to manage change initiatives to improve  products and processes, all while establishing and maintaining excellent  service levels.

The programme will give you everything you need  to take on a role as a fully-fledged service management expert

Qualifications  you’ll achieve as part of your Service Management Apprenticeship:

  • Level 3 Service Management diploma
  • ITIL Foundation

Service Management roles

Select a location to see which jobs are available near you:

Cardiff

Service Management Apprentice

In this role, you’ll help to manage the delivery of effective, high quality IT services to a range of clients, in an opportunity where no two days are the same. You’ll manage internal relationships, supporting projects to delivery on our contractual commitments, as well as meeting and developing relationships with our clients. You’ll produce reporting integral to monitoring the success of our services as well as identifying and implementing changes to improve our ways of working.

Leeds

Service Management Apprentice

In this role, you’ll help to manage the delivery of effective, high quality IT services to a range of clients, in an opportunity where no two days are the same. You’ll manage internal relationships, supporting projects to delivery on our contractual commitments, as well as meeting and developing relationships with our clients. You’ll produce reporting integral to monitoring the success of our services as well as identifying and implementing changes to improve our ways of working.

London

Service Management Apprentice

In this role, you’ll help to manage the delivery of effective, high quality IT services to a range of clients, in an opportunity where no two days are the same. You’ll manage internal relationships, supporting projects to delivery on our contractual commitments, as well as meeting and developing relationships with our clients. You’ll produce reporting integral to monitoring the success of our services as well as identifying and implementing changes to improve our ways of working.

Reading

Service Management Apprentice

In this role, you’ll help to manage the delivery of effective, high quality IT services to a range of clients, in an opportunity where no two days are the same. You’ll manage internal relationships, supporting projects to delivery on our contractual commitments, as well as meeting and developing relationships with our clients. You’ll produce reporting integral to monitoring the success of our services as well as identifying and implementing changes to improve our ways of working.

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Further reading

Brochure

Apprenticeship programmes 2017

Our Level 3 and 4 Apprenticeship Brochure

Further Information

The application process

How to succeed with your application

Further Information

Frequently asked questions

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Contact Atos Apprentices recruitment: Telephone 01344 471370