Our Apprentices

Start your digital journey in an exciting and collaborative environment

Liam

Scheme

Level 3, Customer Service

My job summed up

My job is challenging but enjoyable, allowing me to develop my skills and use them in the workplace. I am part of our busy scheduling team, handling inbound and outbound calls from customers, and acting as point-of-contact for customer enquiries and appointments.

What impact do you feel you’ve had since joining?

I have brought a lot of enthusiasm and new ideas to the team. Doing my jobs to the best of my ability, I am willing to give anything a go, and really make sure I take ownership of customer enquiries. This is all about resolving queries and making sure we give our customers a good service.

What have you learned since starting you’re apprenticeship?

I have learned a lot during my apprenticeship so far, and have been able to transfer my pre-existing skills and knowledge into the role. I’ve gained the ability to interact with customers, how to deal with issues that may arise, and how to work effectively within a team.

Find out more about our Customer Service scheme >

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Contact Atos Apprentices recruitment: Telephone 01344 471370