ForewordBy Thierry Breton, Chairman and CEO, Atos

Download the Look Out 2020+ Foreword

I’m delighted to present Look Out 2020+, the latest edition of the Atos business trends report. Combining the expertise of Atos R&D engineers and industry experts, Look Out provides an in-depth analysis of emerging megatrends, business transformation opportunities and technologies to help you steer your organization forward in the years ahead.

E-commerce, social platforms and the digital conversation demanded by customers have already impacted your business profoundly. However, a new wave of digital transformation has now arrived with new opportunities and challenges. Artificial Intelligence (AI), the Internet of Things (IoT) or Blockchain are already beginning to change the behaviors and expectations of your customers and employees… as well as the business models that lie at the very core of our organizations.

Our ambition at Atos is to help our clients navigate their digital transformation journey. This seventh edition of Look Out will enable us to further support you in making informed strategic decisions in today’s fast-changing world.

Delivered by our industry, technology and business experts across the globe, Look Out 2020+ uncovers hundreds of insights across diverse sectors. By blending industry knowledge with technological know-how, it explores how organizations can succeed in a world driven by data, powered by AI and Cloud, and where Quantum and High-Performance Computing are making the once impossible possible.

Individual market views will take you for a deep dive into vertical trends, exploring how the next wave of disruption will create value in your own industry. They present the concrete steps your organization can take to leverage the benefits of intelligent business platforms; to engage with customers and employees as real and virtual worlds blur; or to detect potential threats and stop them before they strike; and even to prepare for the human, security and legal impact of intelligent autonomous robots.

This report is thoughtfully crafted to help you prepare for the world that awaits. I hope you enjoy the read and look forward to our shared journey in the years ahead.


The impact of Artificial Intelligence, the Internet of Things, Hybrid Cloud or Blockchain will be immense on business.

Thierry Breton
Chairman and CEO