Next Generation 9-1-1 (NG9-1-1)

OpenScape First Response

Keeping the public safe and secure

Transforming the Way PSAPs Manage Communications


Public Safety Answering Points (PSAPs) require software-driven solutions that will empower their staff without burdening them with information overload. NG9-1-1 is a collaboration of services and multimedia sources which must be managed as a unified call flow, not as separate product silos within a PSAP.

NG911 delivers the most robust, resilient, scalable and secure communication for mission-critical environments

Atos offers an NG9-1-1 solution unlike any other industry provider, we offer:

Carrier-grade VoIP switch

Comes with an embedded ESRP

Turnkey provider

For full infrastructure migration that is carrier agnostic.

A native multimedia platform

For all types of communication – priority of 9-1-1 traffic regardless of call type (voice/data/text/video).

Cybersecurity expertise

For end-to-end threat mitigation and domain management.

What our clients say about us


Emergency Response Madrid – Making the City Safer

Global Emergency Management for rapid and effective response.

View the Case Study

Related resources


Openscape First Response

Keeping the public safe and secure.

White Paper

Connected Cities

A faster, more flexible, resilient, and scalable system that allows 911 to keep up with communication technology used by the public.


Converged Communications

Improving collaboration across federal, state and local agencies during emergencies.

Our experts

Robert Clark

Vice President NEXTGEN Solutions

Phil Rotheram

Senior Director NEXTGEN Solutions

Interested in our solutions for Next Generation 9-1-1?